Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Upgrade

whats the best deal you can give me on the iphone 7 plus?

Resolved! Contract cancellation

Hi I was wondering if I was able to cancel my contract. My phone got water damaged yesterday and so no longer works. I looked on my o2 account and it says I don't have anything left to pay on my contract.Thanks

Resolved! talkalotmore minutes

HiI have just made a phone call and it has taken money off my balance instead of my free minutes do you know what time i can use it in the evening to call (i had 117 minutes left to use Thanks

Resolved! hi

hi hope you can help my bill was previously over due but i've now made the payment how soon will my internet be accesible

Resolved! Using phone overseas - not EU

Hi. I am going to South Africa and want to know what costs I would incur if I use my phone in South Africa?

Resolved! Change my billing information

Hi, I've tried 4 times now to change my monthly billing information so the Direct Debit comes out of a different account and I keep getting the message "Sorry, there was a problem, please try again later".I do not want my next month's bill to come ou...

Resolved! Mid way though Contract, can i change over to a Business Contract?

I've been self employed for 2 years and claimed tax relief for line rental. However at the end of last year i went limited company and cannot claim for mobile phone expenses unless the contract is in the Company name. As i now more or less solely use...

Resolved! Insurance claim excess

I have recently ahd to make an insurance claim and there is an excess payable of £60. I was informed that this can be added to my 1 of 3 airtime bills but I am unsure if this will be spread out over the next 3 bills or will be taken all in one go. ha...

Resolved! Customer Help

Hello, Last month I was charged for calls to 0800 numbers I have never made even though they've appeared on my phone log. Secondly this month I'm being charged for picture messeges I haven't sent. These have not shown up on my log. What the actual **...

Resolved! Media Message

Can someone explain what a media message is and why I hae been charged. Im not too sure

O2

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