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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
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  • 2 replies
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Resolved! Cancelling my Airtime plan after paying off Device plan

I have fully paid off my device plan and now wish to cancel my Airtime as I no longer live in the country. Is there any way for me to do this online without putting my UK sim into my phone and incurring charges for international calls/texts?

vtw96 by • Level 1: Joiner
  • 664 Views
  • 1 replies
  • 0 kudos

Itemised billing

How do I see my calls from yesterday? duration and number dialed and time

Itembill by • Level 1: Joiner
  • 323 Views
  • 1 replies
  • 0 kudos

Contract

Would like to cancel a contract

Andrea12 by • Level 1: Joiner
  • 217 Views
  • 1 replies
  • 0 kudos

Sim only

Hi I’ve order sim it’s been a week still nothing I move from three to yous and I’ve been waiting for a week for only one sim

Credit Risk Team

I have an excellent credit rating, yet my new order has been passed to o2’s credit risk team?! Is this normal now? Never had this issue before when dealing with o2 - the order is usually accepted straight away - and I’ve been told over the phone it c...

Joco44 by • Level 1: Joiner
  • 1738 Views
  • 3 replies
  • 0 kudos

activating replacement sim card

I have got a replacment sim card and was told to put it in my phone as everything was put on to it and I should be able to use it straight away ,I cant use it as its saying no signal

Cancel contact

I need to cancel my contract it’s sim only

Paulgd by • Level 1: Joiner
  • 278 Views
  • 1 replies
  • 0 kudos

Bolt on removal

Hello O2 Team,I want to remove my bolt on with 1 GB of data and 50 minutes (£12 a month) but unable to do so.Could you please kindly remove my Bolt on for me.i am looking forward to hearing from you soon.Kind regards,Liudmila Fleming

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