Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

in store offer

went in store got a £18 deal for 2 sims on a 12 month deal but still my boy has no signal go on to my o2 account and i cant see anything related to my purchase of the o2 deal i got

Abroad

With my tariff can I use my phone in Dubai with no extra charge

Contract coming to an end

My 3 year contract is due to end soon and my final payment date is on the 11th October. Does anyone know if this means my data plan will expire on the 11th October or will I have 30 days (or till the end of the month?) of data before I effectively ne...

Extra chargea

I have my spotify account linked to my o2 account so it comes out woth my bill every month how to i stop the payments?

Resolved! upgrade

I want to upgrade

I can’t log in to my account

I need to change my plan but I can’t log in to my account to stop it, and I log in online it can log in but show that I have no plan for this account and then It still keep taking my money.

New contract with e-sim - phone delivered, but stuck in processing.

Hi all, I've just ordered a new phone on a monthly contract and received the handset, but found that the e-sim was not working. Apparently despite signing the contract, paying, and receiving the handset, there has been some sort of technical problem ...