Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 252899 Views
  • 2 replies
  • 2 kudos

URGENT Network Problems and Customer Service

Hi I'm out in Greece (Symi) and in the past 24+ hours more often than not I'm getting the notification 'Mobile network not available' even though a strong signal is shown. I can't phone out for help, use data etc and when I log on to the 02 website I...

imky by Level 1: Joiner
  • 1363 Views
  • 3 replies
  • 0 kudos

I am really not happy

I just paid a monthly bill of around 250 pounds!! I asked for a smart and cost saving package and feel i am being taken advantage of on my monthly costs. I am a whisker away from leaving 02 for good. I need to find a plan that isn't costing me over £...

Anonymous by Not applicable
  • 1991 Views
  • 6 replies
  • 0 kudos

Resolved! Sim swap/Phone Repair

I recently sent off my current phone for repair, i have placed my sim in the phone i had before the one ive sent to get fixed, when at the shop i choose "By Call" under the option of how id liked to be updated about my phone, thinking thatd be fine, ...

Anonymous by Not applicable
  • 3014 Views
  • 19 replies
  • 0 kudos

Making calls to abroad from UK

I have recently had to make 2 long distance calls to Oman (overseas customer HSBC helpline) and it has cost me around £40, before I have to make another call - what is the most expedient and cheapest method for me to do this pleae?

Anonymous by Not applicable
  • 1423 Views
  • 3 replies
  • 0 kudos

Resolved! PUK code problems

I have inherited my daughter's Samsung Galaxy S6 edge which is locked to Vodafone. Vodafone have provided a NUC code and procedure for unlocking the phone. I have entered this code as per instructions. When I then insert my O2 PAYG SIM the phone asks...

Anonymous by Not applicable
  • 4004 Views
  • 7 replies
  • 0 kudos

Resolved! Got bundle can't make call

Got phone yesterday put voucher into topup. Says I have bundle minutes text and data. Data OK but can't make calls. Msge says this is a big bundle call .can any one help please

Anonymous by Not applicable
  • 3660 Views
  • 6 replies
  • 0 kudos

Resolved! Ending my O2 contract after full term

My 24 month contract ends in 30 days time. I have yet to decide whether or not I'll leave O2 when the contract ends but, I'd like not to incur any further charges if I DO leave the day it does end. Am I right in thinking that I STILL need to give for...

Resolved! data charge

I am on an O2 Unlimited Tariff.I sent a text message with a photo, from my home, on my wifi.I see that this has been charged at 4.2p.Is transmission of photos not included in the unlimited text allowance or in the 3GB data allowance?Why would I be ch...

Anonymous by Not applicable
  • 1332 Views
  • 3 replies
  • 0 kudos

Resolved! Retrieve deleted texts

Hi I Breach Health and Safety at work I need retrieve my emails for last Monday 23rd as I am under investigation and Text will prove I followed procedures can anyone help

Anonymous by Not applicable
  • 2044 Views
  • 3 replies
  • 0 kudos