Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Contract ending

Ok folks just some info required as the "Give us a call" and "Online Chat" people must already be on their Christmas holidays Right Old contract finishing soon (wifes phone i pay) and i have just taken out another new contract (great on line offer) a...

Resolved! O2 don't seem to be accepting payments via my card but i can pay other bills easily

This is the second night I've come home after work to try and pay my bill online with my card and it says I should contact my bank.I've been paying bills online today and yesterday as I do have money in my account. O2 is there something wrong with yo...

Resolved! Being billed for new number I don’t recognise

07561 number appearing on my accountThe bill for usage is the same as my existing number but with higher rentalCould this be something to do with me order for new iPhone X

itemised bill

How do you get an itemised bill showing the numbers you called on my o2?

How long does it take for an upgrade to be cancelled and account to be reverted to old tariff

Hi, does anyone know how long it takes for an upgrade to be cancelled (if done within 14 days of ordering) and to be reverted to your old tariff? I was told I’d receive a confirmation by email but nothing has come through yet.

O2 sim out of contract

Hi, I wanted to get some information about if my contract is still o or not ? would you be able to help me here If i wanted to cancel my sim ?

Next day delivery

Is it okay to promise next day delivery and not deliver? After arranging for someone to be in all day, I still have no phone. I was told it would be with me today. Do I just have to accept that? I've now been waiting to live chat for over an hour but...

Resolved! received phone call from england to thailand

I received a phone call from england yesterday not a cold call all legal and above board, What i would like to know is why have i been charged fifteen pounds for receiving this call.

Unlnown data usage - no help from o2

Hi, Don't want a chat. On the 20th Nov i called (over 1 hr) to day that my data had gone to over 1.6g out of 2g. I informed the o2 agent that my adverage is around 600mg a month over the last 6 months. This is out pf the norm. I was advised o2 cant s...

Resolved! cancel order

hi, i would like to cancel my order

O2

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