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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 21053 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 195383 Views
  • 2 replies
  • 2 kudos

Upgrade

Hi guys, I have just upgraded my current phone yesterday, I have paid off my current contract and meant to start a new one, My new phone is meant to come tomorrow but I have not had any order confirmation regarding this, I did screenshot my order num...

BRANDO by • Level 1: Joiner
  • 693 Views
  • 4 replies
  • 0 kudos

Trade in old device

Anyone know how I trade in my old device? It was part of my upgrade plan to send my old one back and get money off the amount for the new phone...but I've not been told how...Thank you

Paula8 by • Level 1: Joiner
  • 283 Views
  • 2 replies
  • 0 kudos

Wifi calling

According to my details wifi calling is turned on, but it isnt

Resolved! Insurance

I want to cancel my O2 insurance but it I cannot find how can I do it. Please enlighten me.

nd2 by • Level 1: Joiner
  • 298 Views
  • 2 replies
  • 0 kudos

Resolved! August's bill

Ref Device No. xxxxxxxxxxxxx My monthly bill is usually around £13. In August it was £54.66. With £34.63 billed as minutes where usually it is £0.0 What has happened? Thank you. [Mod edit: Please do not share personal details as your posts are visibl...

Henry6 by • Level 1: Joiner
  • 333 Views
  • 5 replies
  • 0 kudos

Resolved! Leaving o2

I have swapped my SIM to another provider and despite wanting to pay off O2 I'm locked out of everything and can't access them on the phone as the number swap has gone through please help!

Resolved! Number Not ported and now have lost all services

Having decided to move from o2 from Vodaphone as part of the Virgin O2 Volts TV/Broadband Mobile phone package – possibly a very big mistake Thurs 29th June - Removed Vodaphone Sim and Installed O2 Sim in phone – all services working perfectly – Cont...

wolfman by • Level 1: Joiner
  • 1065 Views
  • 7 replies
  • 0 kudos
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