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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237838 Views
  • 2 replies
  • 2 kudos

Bill enquiry

Hi I'd like to know why my bill is so much 

DjPj by • Level 1: Joiner
  • 215 Views
  • 2 replies
  • 0 kudos

Resolved! Affordable roaming in Bosnia and Herzegovina

Please can you give me any advice about accessing affordable roaming charges for using calls and texts when travelling in Bosnia and Herzegovina ? I am not sure if there is such a possibility for Bosnia and Herzegovina as it is NOT in the EU.

Phone stolen

I can’t access my account to pay my bill as I don’t have my sim to send me a text, I also don’t have a phone to call.

KirstyF92 by • Level 1: Joiner
  • 164 Views
  • 1 replies
  • 0 kudos

Line still not disconnected

Why would my number be active 3 days after stated disconnect time? Starting to really annoy me now as the contract is over and I just want the number gone

berryy7 by • Level 1: Joiner
  • 404 Views
  • 4 replies
  • 0 kudos

Cancel contract for tablet

Ive sold the tablet and dont want the new owner to have access to my contract/details can i cancel access and just keep paying monthly

Hayley16 by • Level 1: Joiner
  • 917 Views
  • 9 replies
  • 0 kudos

Rolling plan

I’ve been trying to fix my rolling plan but it keeps saying there’s a technical issue

O2 cant generate a eSIM for old iPhone.

Since yesterdays nightmare of trying activating my Like New Phone from O2, I found out that O2 had sent me a blacklisted phone, which I had to tell them about! You would hope they did more rigorous checks on any Like New phones they sent out to custo...

Dave_T1 by • Level 1: Joiner
  • 399 Views
  • 3 replies
  • 0 kudos

New customer

I paid the £30 upfront cost.. however I failed the credit check will this be refunded

Lozi by • Level 1: Joiner
  • 152 Views
  • 1 replies
  • 0 kudos

Billing

I have received a text and email saying my bill is due but i set up a direct debit

Charged twice for Disney+ premium

Hi there,I have just looked up my latest bill and I have been charged twice for Disney+ premium (which is also an upgrade I was not informed of).I would like a refund of the second charge please.My account number is 1048838103Regards,Robyn F

Robyn1995 by • Level 1: Joiner
  • 440 Views
  • 2 replies
  • 0 kudos
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