Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 115684 Views
  • 24 replies
  • 5 kudos

Resolved! 20Gb tariff

Hi there can anyone one tell me if the 20Gb tariff is still available please

Anonymous by Not applicable
  • 2813 Views
  • 17 replies
  • 0 kudos

txt from Turkey

As of the 24 October I stopped receiving txt meaasage from my bank and friends in Turkey if they are using Turkcell. Looking around other forums this seems to be a common problem. Although I've talked to O2 help they wernt interested as I can get txt...

Anonymous by Not applicable
  • 1003 Views
  • 2 replies
  • 0 kudos

Resolved! Selling/buying contract phone?

Hi if I buy/sell a contract iphone can the imei be barred for non payment? I don't want to buy a phone that gets blocked because the seller hasn't paid their bill!

Anonymous by Not applicable
  • 6365 Views
  • 25 replies
  • 0 kudos

Resolved! Signing up for PAYG Big Bundles

If one signs up for a Big Bundle tariff does O2 require one's Credit or Debit card details and if so, why? I am with and old Text and Web Tariff and top up each month using cash with an eTop-up card or at an ATM.

HHGTTG by Level 3: Thinker
  • 1557 Views
  • 6 replies
  • 0 kudos

Resolved! 02 Priority £10 Gift .. help require please

Hi.I received an O2 text yesterday offering me a "£10 gift" for use in Argos for being with O2 for two years, I went into 02 Priority App and clicked to save the gift however its appearing as Argos, Bath Road Retail Park, 300 Bath Road, Slough, Berks...

Anonymous by Not applicable
  • 1779 Views
  • 11 replies
  • 0 kudos

Resolved! 'PAC' for pay as you go number

Hi, can anyone tell me how to get a PAC, I am thinking about changing providers? I have no complaints with 02, but there is a 24mths deal on a pakage with a Lumia 530(free), so I am going to try and leave the 'stoneage' of a handset with only calls &...

Anonymous by Not applicable
  • 1998 Views
  • 4 replies
  • 0 kudos

Resolved! Direct debit

I want to change my bank account details.  How?

Anonymous by Not applicable
  • 4896 Views
  • 9 replies
  • 0 kudos

Resolved! Media messages help

Can anyone enlighten me as to what a media message is, I have just noticed that I have been billed an extra £1.87 for media messages , I have checked the numbers stated and can honestly say the messages were text message and not media, anyone else ha...

Anonymous by Not applicable
  • 15274 Views
  • 18 replies
  • 0 kudos

Resolved! Service/transfer

I am as a result of poor customer service and experience in store and response from complaint now looking to change network. I have been with O2 same number for 14yrs p&g but just had a poor service this month.I am wanting tpo kee number anf transfer...

Anonymous by Not applicable
  • 1459 Views
  • 4 replies
  • 0 kudos