Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...
Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
How can I tell if my iphone as been credited with upfront bill. I did an upgrade 2weeks ago and recycled my old phone. Thsnkyiu
Hi I'd like to unblock a number but Dont have my old phone so won't show me my blocked numbers can I do this on my account
I am looking to cancel, pay off phone, that I took out earlier this week. Can I cancel and keep my phone within 14 days, or does it need to wait until day 15?
If I would like to end my contract earlier- I know that I have to pay off my phone- but is that all? or I do I have to pay anything else? and can I do it and transfer my number somewhere else?
I placed an order for the phone. I did not receive it. I called three times and always promised to solve the problem. I do not have a phone or sim cards. I bought a new phone somewhere else. The contract did not come to fruition due to the fault of t...
The "Go to Checkout" button disappears when I add the Promo code for my O2Open discount, despite the promo code being applied - trying to build an upgrade here... Frustrating, will try again in the morning. Code is only available wit Online or Teleph...
How do I change account holder when doing upgrade
Has anyone attempted to contact O2 using Chat, today (Tuesday 21/8). There's a window that pops up, but nothing in it.Windows 10 - Firefox - ABP disabled on site....
My partner and I both have phones that are on the O2 pay monthly scheme. When out and about we like to use text messages to keep in touch and relay information e.g. where car is parked, change time / place to meet up etc. Recently we've had problems ...
I am told by o2 when I enquirer about details of my account that they cannot tell me unless I can give them the name on my account. This I am unable to do as it would appear to have been changed to a business name by m & j acquisitions . So, under th...
