Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 252478 Views
  • 2 replies
  • 2 kudos

I have charges from Google play

I have 5 charges from Google play but I have never bought anything so not sure what there from and why

Kel01 by Level 1: Joiner
  • 439 Views
  • 2 replies
  • 0 kudos

SAMSUNG EARBUDS

On 4/7/2023 I upgraded my phone to a Samsung S23 Ultra, which at the time of purchase came with a pair of Galaxy air buds for £1. I completely forgot about the ear buds until my husband reminded me in June. I made a phonecall to customer services on ...

Mrso83 by Level 1: Joiner
  • 761 Views
  • 3 replies
  • 0 kudos

Cancelling extra

I want to cancel my extra subscription of Disney plus. I cant find the option to cancel this.

Lucy29 by Level 1: Joiner
  • 280 Views
  • 1 replies
  • 0 kudos

New phone

My new phone from you has just been delivered but I don't seem to be able to make any calls on it.

SteveJG by Level 1: Joiner
  • 195 Views
  • 1 replies
  • 0 kudos

Recieving calls when non EU roaming

Hi,I was recently in Northern Cyprus and kept getting calls from a 0800 number. Every time my phone rang i was charged £2.00 even though I rejected the calls.I queried this with the customer service and couldn't get a complete answer.Why do you get c...

Buttshill by Level 1: Joiner
  • 666 Views
  • 6 replies
  • 0 kudos

Unable to add an Apple Watch Plan

I have just joined O2 on a sim only contract. I'm trying to add a watch plan for my son's Apple Watch but it is giving me the message "The O2 account on this iPhone cannot be used to add a mobile plan to "xxxxxxxx Apple Watch". For more information a...

Andy8802 by Level 1: Joiner
  • 961 Views
  • 4 replies
  • 0 kudos

Resolved! Cancel sim

I want to cancel my sim I have lost it and never even used it, I’ve been paying £15 odd for a while now for it

02ef5567 by Level 1: Joiner
  • 373 Views
  • 1 replies
  • 0 kudos

my 02

how can I ss my own account? I have 1 for my son and 1 for myself but it keeps logging me into my sons.

manders by Level 1: Joiner
  • 227 Views
  • 1 replies
  • 0 kudos