Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Not receiving one time passcodes by text message

Hi I'm trying to get into my banking app and they want to send me a one time passcode by text but I'm, not receiving anything. Please help

I have charges from Google play

I have 5 charges from Google play but I have never bought anything so not sure what there from and why

Best pay monthly SIM plan if working in Monserrat in the Caribbean for the next few months.

I’m going to be working in Monserrat for the next few months and want to keep my o2 pay monthly SIM only deal. The £6 daily bolt on is a little steep for everyday use and I am wondering if anyone knows of a better plan for working overseas please?

SAMSUNG EARBUDS

On 4/7/2023 I upgraded my phone to a Samsung S23 Ultra, which at the time of purchase came with a pair of Galaxy air buds for £1. I completely forgot about the ear buds until my husband reminded me in June. I made a phonecall to customer services on ...

Cancelling extra

I want to cancel my extra subscription of Disney plus. I cant find the option to cancel this.

New phone

My new phone from you has just been delivered but I don't seem to be able to make any calls on it.

Recieving calls when non EU roaming

Hi,I was recently in Northern Cyprus and kept getting calls from a 0800 number. Every time my phone rang i was charged £2.00 even though I rejected the calls.I queried this with the customer service and couldn't get a complete answer.Why do you get c...

Unable to add an Apple Watch Plan

I have just joined O2 on a sim only contract. I'm trying to add a watch plan for my son's Apple Watch but it is giving me the message "The O2 account on this iPhone cannot be used to add a mobile plan to "xxxxxxxx Apple Watch". For more information a...

Resolved! Cancel sim

I want to cancel my sim I have lost it and never even used it, I’ve been paying £15 odd for a while now for it

my 02

how can I ss my own account? I have 1 for my son and 1 for myself but it keeps logging me into my sons.

O2

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