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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 328614 Views
  • 2 replies
  • 2 kudos

UNWANTED UNUSED SIM NOW OUT OF CONTRACT BUT STILL PAYING FOR IT, O2 MAKING IT IMPOSSIBLE TO CANCEL.

Really hoping that someone can help or has good advice. Like many others I was sold a non optional O2 SIM card as part of a Virgin Media package. This is really awful aggressive marketing practice and I would never agree to this again. But I agreed t...

Aarg-1 by • Level 1: Joiner
  • 3403 Views
  • 13 replies
  • 0 kudos

Resolved! Keeping old number

Hi how do I keep my own number?I have a new pay monthly SIM but want to keep my old number

Resolved! 3G 4G not working East Croydon

Hi, I have been with o2 for a long time I am disappointed to not be able to use 3 or 4g at East Croydon station and surrounding. This has been the issue at lest for 4 months. Can you please tell me when this going to be fixed ?

Ragu by • Level 1: Joiner
  • 1676 Views
  • 5 replies
  • 0 kudos

Delivery

Does anyone know how to get premium delivery 

misty by • Level 1: Joiner
  • 401 Views
  • 1 replies
  • 0 kudos

Resolved! Activity on my bill

I need to view all activity with a certain number on one of bills during the last 3 weeks, but I can’t view it anywhere, can any one help ?

Joe2020 by • Level 1: Joiner
  • 662 Views
  • 1 replies
  • 0 kudos

Old contract

Hello, I used to have a phone contract with 02 but I paid it off im just wondering is there any way to get my old number back

Parker922 by • Level 1: Joiner
  • 265 Views
  • 1 replies
  • 0 kudos

No phone

I ordered a phone on Tuesday it said it was coming yesterday and I still have not received it

Dave701 by • Level 1: Joiner
  • 515 Views
  • 2 replies
  • 0 kudos

Phone bill

Hi I paid my phone bill on the 12th of August but I still have restrictions to my account and I’m getting emails telling me that I haven’t paid

Enzo_97 by • Level 1: Joiner
  • 396 Views
  • 1 replies
  • 0 kudos

Switching to a new network

Hi, I want to switch to a new network. I have requested my PAC code, but do I need to call O2 to cancel my current SIM only deal or will it automatically switch over once I give the new provider my PAC ? Forgive me, I haven't done this for around 20 ...

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