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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 249814 Views
  • 2 replies
  • 2 kudos

Resolved! Lost my sim

Hi I have lost my SIM card could you please send me a new one 

Nipun by • Level 1: Joiner
  • 745 Views
  • 5 replies
  • 0 kudos

Refund

I got a email telling me to log in to do my refund there is no where to add bank card

How long do these people to for delivery?

Placed an order on June 26th for a 12 month sim only contract, got an email saying estimated delivery would be June 30th, its now been 14 days and i have still not received the sim card. I requested my phone number to be changed form my old provider ...

Kieran10 by • Level 1: Joiner
  • 388 Views
  • 1 replies
  • 0 kudos

Resolved! New O2 customer - just moved across from 3: Roaming questions

Good afternoon, I was a long time customer with VF, having worked for them for several years, then moved across to 3 about 4 years ago, but got fed up with no roaming and the price creeping up. I've just taken delivery of a sim for the £7.99 30gb dea...

Dan_Bee by • Level 1: Joiner
  • 652 Views
  • 4 replies
  • 0 kudos

Order that I am not exoecting

I have just received a text saying that I have placed an order NC84071495. I don’t know what this relates to as I have not placed any orders with yourselves.

ken1985 by • Level 1: Joiner
  • 233 Views
  • 1 replies
  • 0 kudos

Credit check

I applied for an £8 30gb pay monthly contract over 2 days ago and still haven't heard back - in the contract it says the offer expires tonight, I really want to get this sorted so I can change over from my old provider ASAP - In 2 days I will be with...

AlexRB by • Level 1: Joiner
  • 239 Views
  • 1 replies
  • 0 kudos

Resolved! Mystery calls

Keep getting calls all morning from someone who claims to be from 02, to lower my bill from £12 a month to £7 a month, is this genuine

andyw60 by • Level 1: Joiner
  • 320 Views
  • 2 replies
  • 0 kudos

Resolved! Lost contact numbers

I accidentally out my cellphone through the washing machine and tumble drier this morning and it seems to have lost all my stored numbers on the SIM card.

ec1958 by • Level 1: Joiner
  • 419 Views
  • 3 replies
  • 0 kudos
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