Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Stuck in credit check

I've tried ordering a new phone on a new o2 account as eventually I have been on an account in my dads name. I've been told that if I want to get my current phone number onto an account in my name I need to set up a new account (which I've done), ord...

incorrect e-mail and cannot receive code to login

i never receive an e-mail with the sode and i think my e-mail address isnwrong amdnhas a digit missing how do i fix this?

login issues

i never receive an e-mail with the sode and i think my e-mail address isnwrong amdnhas a digit missing

Need my old number to regain access to my Microsoft account

Hi, I am looking to get a sim that has my old number on it so that I can access my Microsoft account again. I have been having the problems for a year now and it is stressful. Can this be done

Order NC81987082

Hi. I received an SMS saying order NC81987082 is being processed. I didn’t order anything. Looks like some can of deactivation? I didn’t deactivate anything either. What is this? Thanks

Payment of my bill

I’m trying to pay my bill but my services have been cut off. When I log onto my O2 it sends a code to my phone which I don’t get so I don’t know how I can pay! aoife

Lost phone

Helloi I upgraded the other day, my new phone should of been delivered yesterday but there’s no sign of it can you help please

Why Monthly Increase

From 1st June, I have been paying £15.96 monthly, instead of the usual £10.11. The reason given; "This bill contains £5.85 of airtime charges outside of your plan". However, my mobile usage hasn't changed. Any advice as to why this increase, much app...

Refund

How do I refund the credit in my account back to my bank?

Phone payment

Hi

O2

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