Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 20 replies
  • 5 kudos

Resolved! Adding a device to Myo2

I have an Android Tablet, which I would like to add to Myo2 app, however I have no idea how to do it as it doesn't show a phone number, please could anybody help me

Resolved! Voicemail

Since I upgraded to my new iPhone 12 last month, I receive almost daily messages telling me that I have a voicemail. The visual voicemail is empty, so I call Voicemail and am told that I have no new messages. The Voicemail icon (bottom right) has a r...

Gerith by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Stopped from adding purchases and receiving incoming calls and texts

Hi,I'm just wondering exactly what's happened. I received an email today from o2 and I made sure it was no scam email or anything. I then went to my phone and tried to send a text in order to verify the details were correct from the email.I can confi...

Ditty by Level 1: Joiner
  • 1 replies
  • 0 kudos

Why is O2 so bad?

I’ve just changed from EE to O2 & they are the worst. Everything from start to now, has been horrendous & you simply can’t speak to anyone of her any help whatsoever.

James244 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Disney

I got pressured into having Disney with my new tarrif for 6 months and was assured I would be notified when the 6 months was up. I didn't want it and have never watched s thing on it. Now. Instead of being given the opportunity to leave I am bring bi...

Justinj by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! disney extra question

Is the free extra Disney plus code for additional months?Me and my partner got Disney plus codes at the same time from my pay monthly accounts. Can we use the codes to add more free time to the same Disney account or do the codes need to be used conc...

molem by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Transfer of Ownership

Dear Sirs I would like to change owener ship of O2 mobile numebr. This is for a mobuiile which is using by my daugheter . Now she is 19 anf wants with her own neme. But the contract remains another 6 months. O2 said I Have to pay I have to treminate ...

bsryhm by Level 1: Joiner
  • 1 replies
  • 0 kudos

Top up data

I’m trying to top up data on the my o2 app but I can’t, I’ve been trying also on the website but I can’t?