Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by Level 1: Joiner
  • 21815 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 205479 Views
  • 2 replies
  • 2 kudos

Resolved! o2 text

I've recieved a text saying couldnt arrange my bill and up date my payment details ?? I've checked no payment mossed

Wroxham28 by Level 1: Joiner
  • 1849 Views
  • 4 replies
  • 0 kudos

data

Hi, I added data last night and my phone still isn't accessing data outside of wifi. I added more again this morning and still no data. Please help

bensball by Level 1: Joiner
  • 479 Views
  • 3 replies
  • 0 kudos

Resolved! Scan billing

had a text from a number asking for my o2 details to send them to this address O2:We were unable to process your latest bill. In order to avoid fees, please update your payment information via "link" new to o2 and not sure if its a scam as my bills a...

Resolved! Adware fault on XS max

I have an iPhone XS Max that I’ve had on contract with o2 since September 2018. Yesterday the phone suddenly started restarting every 2 minutes and then the back camera wouldn’t work. I contacted apple today and they advised after a diagnostic test t...

Libs by Level 2: Apprentice
  • 1029 Views
  • 8 replies
  • 0 kudos

Resolved! 02

Been with 02 for decades mostly happy with service but just had nightmare with my upgrade and trying to get anything resolved just adds to stress happy with contract happy with new device but getting run round for days with o2 recycling leading me to...

Badger123 by Level 1: Joiner
  • 1454 Views
  • 3 replies
  • 0 kudos

Resolved! Bill

Late pay tryed to be payed

Reuben by Level 1: Joiner
  • 935 Views
  • 2 replies
  • 0 kudos

Data transfer

Hi. My daughter is out of data on a long bus trip home. Can I send her some of mine? She is o a refresh contact...I think... contact starting in Dec 19. In on a trad 2yr contact, thanks

MMS Stopped working?

MMS has just suddenly stopped working. 'Message not sent. service not activated on network' error comes up. Have not changed anything and phone hasen't had an update or anything like that. VPN is correct. SG5 area code. Any ideas??

Pest by Level 1: Joiner
  • 2197 Views
  • 8 replies
  • 0 kudos

S20 ultra delivery date

Has anyone had a update for the wait on these phones

Ksow by Level 1: Joiner
  • 476 Views
  • 2 replies
  • 0 kudos