Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 235811 Views
  • 2 replies
  • 2 kudos

Resolved! Keeping my SIM only contract but changing phone

Hello. I'm new here and not too tech savvy so patience please. I have a good cheap sim only contract but I want to change my phone. O2 don't have what I want. Can I buy a phone somewhere else and keep my contract with o2? Would o2 still move my conta...

Paff48 by Level 1: Joiner
  • 7439 Views
  • 3 replies
  • 0 kudos

Resolved! Roaming not working in Reunion Island (EU)

I am in Reunion which is listed as EU with O2 and can’t get mobile roaming. Have changed settings as suggested on here and by O2 in the help but still nothing. Using iPhone 8 Plus with sw 12 version. Any help appreciated

Ajondyh by Level 1: Joiner
  • 3296 Views
  • 5 replies
  • 0 kudos

Resolved! Bill

Hi. I’ve been abroad for the last three months and have turned my Uk number off. However I still got charged very high. Would it be possible to check this? Also I will be away for few more weeks so would it be possible to mute my number during this t...

Ck1 by Level 1: Joiner
  • 1317 Views
  • 3 replies
  • 0 kudos

Resolved! itemized bill

Hi there - I'm not really techy or geeky - so please excuse what may be a dumb question ... but: How do I get itemized bill details ? I need to view my past 2 months calls ...

Someone else answering my phone

Hello!It has happened yesterday for the first Time. I have my O2 number for nearly 8 years. My husband was trying to call me and someone else answered , sounds like an indian guy, didn't say anything else apart of hello, hello, hello though..I called...

TDAnett by Level 1: Joiner
  • 2891 Views
  • 2 replies
  • 0 kudos

Resolved! Data

If my contract is 50 GB of data allowance a month can I use it all of the 50GB on holiday or am I restricted to 20 GB usage

Grayson by Level 1: Joiner
  • 1990 Views
  • 5 replies
  • 0 kudos

Won’t let me make payment !!

I have been trying over 2 weeks now to pay my phone bill and every time I try it says “ we can not process your payment , please contact your bank and try again “.I contacted my bank and they checked my card , everything is working fine and payments ...

Lana04 by Level 1: Joiner
  • 2973 Views
  • 8 replies
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Resolved! Potential Scam?

Just want to ask or highlight potential scam just got a text message 'Your contract will be suspended if your PAC code is not updated. Login to My02 to make the required changes: o2account.co.ukYour payment method has expired'Is this legitimate?

Resolved! scam

FreeMsg: Thank you Your free trial of Wapstar Content from Wapstar will end on 01/09/2019. Then £4.50 every week until you text STOP to 83463 HELP? 03300535841. Charge applied to mobile phone bill. Hiw can i resolve this issue? looks like is a spam

Rosalind by Level 1: Joiner
  • 2245 Views
  • 3 replies
  • 1 kudos