Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! How do I claim my pair of galaxy buds

How do I claim my pair of galaxy buds?

Resolved! 02TRAVELON activate

Hello,I’m abroad in Turkey and I’m trying to activate o2 travel. unfortunatly I was not aware that I had to activate 02 travel prior to travelling. Is there anyway to activate it while abroad as I can’t get any signal now (texts won’t sent until I ac...

Resolved! Upgrading my phone but staying on the same monthly contract tariff

Hi Community! Do O2 insist that we increase our monthly tariff to obtain a free phone upgrade? I've been with the company for over 25 years but my phone usage is minimal and my monthly contract is just right for me. Thanks

Resolved! Restriction

I seem to have a restriction on my account but my bill has been paid

Tethering Issue.

Sometimes I tether my Internet so my son can play Pokemon Go but recently I'm having issues. The iPhones connect but no internet goes through to the other iPhone. It will rarley work but most of the time it doesn't. I think the issue may have started...

Internet not working iphone 11

Internet not working iphone 11 promax

Resolved! Roaming not working in Prague

Hi, i am in Prague and my roaming data is not working in Prague with my iPhone XR . Please can you advise how can I get it back to work? Thanks

Not getting excess charges in USA

I turn my data roaming OFF when I go to the USA and only use WIFI but I always seem to get extra charges. I never understand how this can happen but how can I stop this from happening next time? HELP. I know O2 says pay £5 per day for overseas access...

Resolved! Why are o2 so useless and how long does it really take to close an account?

I returned an iphone 11 Pro and watch on Thursday. I have proof that they were signed for my O2 on Friday. I called to close my account but was told it would be 3 working days for O2 to know that they had been recieved. I was told that the watch was ...

Resolved! Voicemail

How do I delete voicemails

O2

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