Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Pay monthly contract ending

Hi all, I believe my contract is ending in May. It is currently the 20gb for £20 contract, but I believe this will go up to 20gb for £40 once this happens. I am currently also looking to leave O2 as where I work the connection is awful, and the quali...

Resolved! Contract

How do I find out how much I have left on my contact to pay

Cancelling 1 month contract

Hi As per subject, how do I cancel a 1 month rolling contract ?No option for live chat and currently been queuing for 30 minutes.I can't see an option in my o2 account. Any ideas ?Thanks

Early itemised bill

Is there a way I can get a current itemised bill rather than waiting until the bill date and comes through??

Text message received

Hi I'm a pay monthly customer of O2 in N. Ireland, I've just received a text message supposedly from O2, telling me that I've just sent an MMS, I haven't, (don't even know what one of those is) and to check charges to go to [link removed]. I'm assumi...

Disney Plus for O2 Unlimited Customers

I am on O2 Unlimited pay monthly contract. Can I add Disney+ subscription extra as I cannot seem to see it on the app?

Extra sim

I already have a monthly tariff but wanted to get an extra one- sim only. If I purchase this will it replace my current one or can I have them both?

Charges

Why have I been charged £2.22 for a call I tried to make to Sri Lanka - the call did not answer.Keith

NHS Worker rates

Morning I have been with 02 for well over ten years and have worked for the NHS for even longer.I currently have a S7 Edge with a sim only tarrif. I am looking to upgrade my phone. It there any specific offers and discount at all? Regards Tom

Financial support

What financial support is being offered by 02 during this pandemic? I have been sent home with no pay.

O2

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