Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Family Plan

So I got my First Tablet on the 20th September 2018 and got my 2nd Tablet on the 30th Janaury 2019 and I've now taken out a sim only to use in my S10+ dual sim phone (8th March 2019) the 2nd tablet did have a three months free offer on so If I'm corr...

Resolved! Incoming Call history

Hello, I’m trying to find my incoming call history for the past 3years. Is there any way of doing this? I’ve found my outgoing history via my bills but this doesn’t show incoming calls. I’m a pay monthly customer. Any help would be appreciated. Sean

Resolved! Add another phone to my account

Can I add a second phone for my wife to my account?

Resolved! Change my mind

I got a pay monthly sim a couple days ago but I changed my mind and I want to go back to my pay as you go

iPhone 11 - data not working after sim activation

I upgraded my phone to an iphone 11 pro and activated a new sim on Saturday but although the screen shows a 4g symbol and strength bars I cannot access the internet or get any apps to work. The mobile data seems to not work! I have spent hours on liv...

Resolved! 4G

Why has my 4g been turned off on calls suddenly when I’ve upgraded my phone and contract

Resolved! Staff Discount

Im currently with 02 and have £472 left of my device plan. I now work for o2 but cant take advantage of discount. Is there anyway i can upgrade without paying this off to get a new phone and take advantage of Staff Discount??