Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! End of contract

I took out a contract for my son, 2 years ago. That contract was up last month, but have still be charged the usual month fee! My son has spent the last year and a bit in Australia, so the phone has been redundant for a while. He is coming back in th...

Resolved! 4G - LTE Router

Router = TP-Link Archer MR600 / O2 Unlimited Phone/Text/Data Sim Background:Contract Started Mid September 2019 (unlimited Sim)Home Security System (Riscogroup) was connected to cloud until 6th Nov when it went silent. Swapped O2 Sim for a Vodaphone ...

Resolved! Plan

Hello, I want to ask if I want to finish my plan. Can I ask how much it will be cost cancellation? Thank you

Resolved! Roaming to USA

Hi all, so is data etc in USA covered free of charge for pay monthly customers? I have a travel bolt on from 2017 which says £4.99 a day in countries that arent included in the 'free' countries (of which USA is a part of).I'm just curious if I will g...

Note 10 plus wring price

I recently upgrade to the Samsung Galaxy Note 10 plus 5g as part of the Christmas offer when I've got my device plan it says the device will cost me £1049 over 36 months when it should be £849 anybody else had this issue and was there any other way t...

Resolved! Looking to upgrade

Hi everyone,Im looking to upgrade to a Samsung galaxy S10+ but finding it hard to get a good deal.I contacted o2 and i spoke to a very helpful friendly person.I explained i was able to go online and literally get the phone for £7 pound a month less w...

Resolved! Data Usage

I've been reading threads about 1GB data been used in a day I have just had the same symptom since I upgraded from 500mb to 1GB within 2 days ive used 80% of my data my wife is the same we have android so not an iphone proplemIt seems to me the only ...

Resolved! My Media Games scam

My little brother who is disabled and has no capacity to go through online payment, has recently been charged 4 weeks of £4.50 for a subscription to MyMediaGames.The company has provided no proof other than a time stamp of the transaction, along with...

Resolved! Payment

Hi how do I change which credit card I use to pay for my contract thanks

Resolved! International charges

Hi I’m being charged for text messages whilst despite not sending or receiving any messages. Any reason for that?

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