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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 393776 Views
  • 2 replies
  • 2 kudos

Spam phone calls

Can I block numbers from a country. I’m continually getting spam calls from Bukina Faso, Africa beginning in+266244666. The last two digits differ

Mrsbarnes by • Level 1: Joiner
  • 939 Views
  • 5 replies
  • 0 kudos

Old SIM on 5G

I have just ordered a new S20 Ultra,I'm currently on a O2 pay monthly SIM deal and have been for the last couple of year,the nano SIM I currently have is from around 2014 from my last contract,will this work in my new S20 or will O2 send me a new SIM...

Qball by • Level 1: Joiner
  • 850 Views
  • 3 replies
  • 0 kudos

Bill

Hi why has my first bill got vat added making my bill higher than it was meant to be

BigK1066 by • Level 1: Joiner
  • 524 Views
  • 2 replies
  • 0 kudos

Resolved! Contact

Hi,How do I get in contact with o2 at the moment?

Resolved! Contact

Anyone please tell me How & When to Contact Service?

Hossain by • Level 1: Joiner
  • 1293 Views
  • 5 replies
  • 0 kudos

Scam call

Hello so I got a scam call of someone trying to tell me that after checking my pay I had missed played tax, after working out this was a scam call, I hung up, however I've been charged £77 for the ringing me. Am I able to get this money back. Thank y...

Kirst by • Level 1: Joiner
  • 1227 Views
  • 5 replies
  • 0 kudos

Resolved! Contract ending

My contract is ending this month and dont want to upgrade'.. will the payments stop or do I need to cancel them/ if I need to cancel how do I go about doing so?

Kelvind23 by • Level 1: Joiner
  • 888 Views
  • 3 replies
  • 0 kudos

Resolved! Data

I’ve just moved over to O2 via car phone warehouse and bought a plan with 45GB data but on My O2 it says I’ve only got 15GB of data? I can’t find anything about this on the car phone warehouse website. Has this happened to anyone else? Where has my m...

Stac code

How do I give 02 my stac code otherwise I'm bound to my old contract as well as this one

Hi82 by • Level 1: Joiner
  • 4006 Views
  • 3 replies
  • 0 kudos

Payment management

I have tried for 6 days now to speak with payment management and no one is answering the phones at 02 now line been disconnected is frustrating

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