Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Travelling Abroad

Just wondering why O2 would charge me £4.99 per day when in Cape Verde when data roaming was turned off on my phone?

Help international calls

help please I am stranded I Dominican republic and cannot make international calls and cannot sort out bolt on we need to urgently to get help

Resolved! Direct debit

Why has my direct debit not been taken?

Proof of purchase

Hi all. I received my S20 Ultra the other day and need a proof of purchase in order to claim my free Galaxy Buds+. I havent received a document with proof of purchase as it was an upgrade and the emails I've received don't include the right informati...

I araged to pay the rest of my bill next friday and you agread but u have stoped my servises

I araged to pay the rest of my bill on the 28th of march and u agread but u have cut me off

Resolved! Text message from 07586726448 asking for billing details

Received a text message from 07586726448 asking for new direct debit details and link looks like the 02 website Is it genuine ?

Resolved! Problem calling Spanish mobile from uk

I am trying to call a Spanish mobile but can’t connect. Phoned from landline with no problems

What is Late Landing Charge

I found a key note on my bill and stated that there is a "Late Landing Charge". What is it?

lost my sim card

Hi all need a little help here on deciding if i should pay my bills... whats going on is i lost my simcard all my I.D and have moved to a new house. i spoke to live chat and asked if they could help me and send a new simcard out.. but becouse of my a...

Resolved! Contract renewal

My 24 month contract expires on 1 June. I don't need an upgrade (new phone or tariff). Can I let my contract roll on on a monthly basis?

O2

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