Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Sim

woke up this morning to my phone saving no sim any ideas

Cancel Contract

April 5 ends my contract I wanted to close it because I found a better offer how to do it? plus i wanted to keep the number because the network stays the same.

Contract up soon. How do I get a SIM card deal

I would like to purchase a SIM card deal. How do I go about this. Please help. Thanks lol.

Disney+ upgrade

Hi, I was due an upgrade, however decided to opt for a sim only upgrade. I specifically picked a sim with the free 6 months Disney+ offer. After upgrading, it stated that I had 28 days to select my offer. I left it 48 hours before logging back in, wh...

Said you would not cut me off...but you have

Typical O2. Dunno how there customer services win so many awards. Spoke to payment management about not being cut off due to laid off because of covid19. O2 pay,ent management assured me I would not get service restricted and guess what. Service has ...

Resolved! Have cancelled my O2 by porting STAC code. How do I contact O2 for a refund of account balance?

Have cancelled my O2 by porting STAC code. How do I contact O2 for a refund of account balance?

Bill

Hi I have a problem paying my bill can someone please phone me thank you

WiFi calling not working

WiFi calling has been very useful to me as I get no signal where I live however today it has switched itself off in my iPhone settings. I have tried switching it back on but it says I need to do this on my o2 account. When I go to the account it says...

Tariff

I have now paid my device off and want to reduce my tariff cost. How do I do this?

Coronavirus

How can o2 help me with my bills ?

O2

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