Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237925 Views
  • 2 replies
  • 2 kudos

lost phone

Hi i have lost my phone how do i let 02 know 

Colin18 by Level 1: Joiner
  • 199 Views
  • 1 replies
  • 0 kudos

upgrade

Hi I am looking to upgrade my phone but my account says i am unable to due to having outstanding payments however when i go to make a payment it says that the amount i need to pay is 0 so i am confused as to what te issue is. My phone has never been ...

mollie99 by Level 1: Joiner
  • 176 Views
  • 1 replies
  • 0 kudos

New bill

Hi I have recently updated my address and would like a new bill for this month with my new address on. Thank you Charlotte Welton

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Boris46 by Level 1: Joiner
  • 203 Views
  • 1 replies
  • 0 kudos

Unable to use iMessage or facetime

I recently changed to virtual sim however I am unable to send messages and unable to turn on iMessage. Same applies to FaceTime. When I do turn FaceTime on the screen disappears

Bernie2 by Level 1: Joiner
  • 260 Views
  • 2 replies
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Resolved! Annoying log in issue for my O2 account

I recently got a new PC (Ubuntu Linux) provided by my wonderful older Brother, however, I'm trying to log into my O2 account on the website, and even though up to now I've tried about 5 times, it hasn't texted me a OTP code to log in. The reason is t...

Top up data

I need to top up my sons data

Resolved! Switch up to which pixel?

Hello all,I'm currently using the Google Pixel 8 Pro with the Switch Up option.The Pixel 9 series is coming out with an extra model. The 8 series has two phones: the Pixel 8 and the Pixel 8 Pro. The 9 series will include the Pixel 9, Pixel 9 Pro, and...

tansu by Level 1: Joiner
  • 855 Views
  • 6 replies
  • 0 kudos