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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
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  • 2 replies
  • 2 kudos

Phone Number has Changed

I received an email today saying that my phone number has been changed and to get in touch if this was not me. Because of this, I have been unable to make any calls/use data, and whenever anyone calls me it says they have dialled an incorrect number....

Robb76 by • Level 1: Joiner
  • 427 Views
  • 3 replies
  • 0 kudos

WE CAN'T PROCESS YOUR UPGRADE

FOR 3 WEEKS NOW AFTER A CANCELLED ORDER THAT GOT STUCK IN THE SYSTEM I HAVE BEEN TRYING TO UPGRADE AND THE MESSAGE I HAVE BEEN GETTING FOR 3 WEEKS IS WE CAN'T PROCESS YOUR UPGRADE AT THE MOMENT BECAUSE WE'RE WORKING TO FINSIH ANOTHER REQUEST ON YOUR ...

Failed calls while roaming

I have a dual-SIM Samsung smartphone. SIM card no. 2 card for my pay-monthly contract with O2 UK.During last few months I've noticed that no voicecalls to my O2 UK no. connect properly, in that I get no sound from the caller end, even though a call c...

uSwitch deals stalling at application review

Hi, can anyone help please? I have gone onto the uSwitch website and applied for the 30gb for £7.99 a month deal. The website passes me to O2 no problem. I get an email saying thanks for signing up, they then review my application. I then hear nothin...

Warranty

Hi there. I am having issues with my Samsung flip 4, where it keeps powering down when the device is closed, this is a well known issue and was wondering what length of warranty I would have been supplied with, as if it still in warranty, then I can ...

Dknight by • Level 1: Joiner
  • 287 Views
  • 1 replies
  • 0 kudos

Bolt on

Hi. I just received a message to say that my daughter had used 80% of her data. I was sure that I had added a 12G bolt on this month as she is at a camp. I checked on the O2 website and couldn’t see it in my bill, so I have just added another one. I ...

Linds123 by • Level 1: Joiner
  • 204 Views
  • 1 replies
  • 0 kudos

Resolved! Esim

Hi can you use a eSIM in the uk on iPhone 14 plus

Clair2 by • Level 1: Joiner
  • 205 Views
  • 1 replies
  • 0 kudos

BIG Bundle

My friend is on a terif called BIG Bundle, he pays £5.00 per month, unlimited calls and texts and some internet, he also gets 10% reward of the £60 a year he pays, Making it £54 a year. Has anyone heard of this deal

VAT break down

Hi there, I need a VAT breakdown for MAY, JUNE & July 24 please? I use my phone for business thanks in advance

Nicole40 by • Level 1: Joiner
  • 241 Views
  • 2 replies
  • 0 kudos
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