Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 2 replies
  • 2 kudos

Porting my number

My old number was supposed to be ported today, but my phone still shows the temporary number, please help

Mausi by Level 1: Joiner
  • 1 replies
  • 0 kudos

Swap from Virgin to O2

I'm trying to swap my number from Virgin to O2. My Virgin SIM hasn't been used for a while and I think the SIM has been deactivated. To do the SIM swap, I think I need to get a code sent to my Virgin SIM, but can't do that if it has no service. I hav...

Boot loop

Hi has anyone had this boot loop thing I’m at my wits end with daughters phone please can anyone help

AnneL by Level 1: Joiner
  • 4 replies
  • 0 kudos

De to I phone 15 pro

I ordered phone with e sim.How does it work is all set up .on entering e sim it said incompatible.although I ordered phone with e sim.should it all be set up ?

Robbo9006 by Level 1: Joiner
  • 1 replies
  • 0 kudos


I block data while roaming accidentally 

Rosita by Level 1: Joiner
  • 1 replies
  • 0 kudos

Bill payment

Hi there, I have received multiple texts and emails saying I have not paid my bill. My direct debit has come out of my account as usual so I am unsure why O2 think I haven't paid? Please can you advise what I should do next.

KarenTC by Level 1: Joiner
  • 4 replies
  • 0 kudos

Monthly Billing

Has anybody ever had an issue where O2 have taken your montly payment out the bank but saying they have failed to recieve the payment, I have 2 contracts with them and both bills come out the same day each month and they have done this month as usual...