Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Unable to track

Hello Team, I am unable to track my delivery please check and help

Resolved! Canceling disney

How to stop disney

Been texted that I'm in credit for £13...but I have left O2...asked to contact you

Please help, I have received text from you saying I'm in credit £13 but have you, so being in credit on next bill is useless? Please can I have a refund, as you have offered?Thanks.

where is my order

ordered i pad weeks ago where is my order ?

Stolen phone

I recently had my vehicle stolen which had my phone inside. The police retrieved it and have now given it back to me. I couldn't pay my phone bill due to my bank card also being inside my vehicle.I should have had my old mobile number ported over, bu...

I would like to end my contract

I would like to end my contract and get a pac number

O2 have failed to transfer my old number over, nearly weeks into the contract

I rejoined O2 nearly two weeks ago and entered my PAC code from EE that same day (28th July). After the two days I was advised it would take for the switch to happen, I contacted O2 and was advised that it would definitely be done within the next two...

Delivery Pin Code

I am still waiting for my delivery pin code and would like confirmation when it will be sent and to which number I will receive it. A delivery attempt was made by DPD last Friday but O2 had used a number that is unknown to me and is not listed on my ...

i need to speak to live agent

i have a problem only a real human can help with

Cancelling contract

Hello, I’m on a sim only contract but no longer need it as I’m living and working abroad. How do I easily cancel? I don’t currently have access to the number as I’m abroad. Thank you

O2

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