Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 455445 Views
  • 2 replies
  • 2 kudos

Resolved! Broken screen

Hi I broke my touch screen a mth ago and it turns on and sometimes I can get on some outer apps need to get it fixed how much would it cost it's a Samsung Galaxy s8 edge

Burty79 by Level 1: Joiner
  • 580 Views
  • 1 replies
  • 0 kudos

O2 Extra - only one choice

I’ve just taken out 3 sim-only contracts and the customer services advisor told me that there are several to choose from. When I click on the link sent to me to choose the extra, only Disney+ appears in the list. I can’t see Audible, Calm, Amazon Mus...

BaronVon by Level 1: Joiner
  • 1247 Views
  • 5 replies
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reference code 04

I have recently smashed my watch, thankfully covered by Apple care who have sent me a new watch out. However, I am trying to enable mobile data on it ( bascially transfering the data plan form my old watch). Here is the problem when updating the wtac...

Alipali by Level 1: Joiner
  • 1644 Views
  • 7 replies
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End of contract. What happens ?

My pay monthly contract is about to end and I want to keep my phone and go sim only. Do I need to do anything?

MikeR1892 by Level 1: Joiner
  • 823 Views
  • 2 replies
  • 0 kudos

Premium rate numbers

Can someone please help me with how I gain access to Pow Wow conference calling? Whenever I dial the number (0844 4737373) there are beeps then I am disconnected. I have contacted O2 twice about this and been assured that I have been given access to ...

suki by Level 1: Joiner
  • 768 Views
  • 2 replies
  • 0 kudos

How is Disney+ payment taken?

Hi everyone. I signed up for the Disney+ special offer (sign up and get £2 off your bill). My bill has been taken from bank account, but it is the normal amount. No extra charge for the Disney+. Does it come out of the bank account independently? Or ...

Aminat by Level 1: Joiner
  • 920 Views
  • 2 replies
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Resolved! Charge cap

I bought and pay monthly for my grandsons phone, he has had two bills over £121, as he lives away from me, I have tried to have a cap put on the amount he spends, but am unable to contact o2, by phone, I have been on web chat, but as I don't have acc...

Paw by Level 1: Joiner
  • 1066 Views
  • 5 replies
  • 0 kudos

Resolved! Rapeairs to in call volume

I have a cracked screen and the in call volume is barely audible. I have insurance and need to begin repairs.

Kingu by Level 1: Joiner
  • 651 Views
  • 2 replies
  • 0 kudos

Resolved! Telephone number to call for updgrading

Hi all, Does anybody know the best number to call to discuss upgrade options? I need to speak with someone rather than go through it all online. Cheers,Gareth.