Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Data sharing

Hi thereI have two lines on my account. I have one Sim only 12gb plan for my sister, and I have a device (my iPhone) with 1gb of data. I upgraded my sister’a tariff a few months ago to a ‘sharer plan’ so I can share data between the two lines. I Stil...

Tariff change

Hi thereI want to change my tariff so that I get more data every month. I currently receive a 20% airtime plan discount on my current tariff , but if I upgrade my tariff will I lose this discount?Thanks

Resolved! Bill date

Might sound like a daft question but I just upgraded my phone this week and was wondering, will my bill/payment date remain the same? As in bill taken 1st of the month.Just want to be organised thanks

Resolved! iPad Pro

Do you have to have to SIM card with the iPad Pro I only want it for Wi-fi and I can hotspot if I need as I have 4 other contracts with o2

Payment

So i always pay my phone bill with the same bank card. Have done for almost 2 years. I upgraded a few weeks ago and i wanted to pay my phone bill on the billing date (8th) but I get informed that I'm unable to complete the action. But now (22nd) the ...

New phone - Charger faulty

I recieved an upgrade and after 4 days the new charger stopped working. How can i get a replacement? I'm on 12 week lockdown so i need this fixed urgent. Thank you

Resolved! Calling/texting a number abroad from UK

My phone a Samsung Galaxy A10 will not allow me to call or text my friends abroad. I have only had the phone a few months and it is a nightmare. I also can't get mobile data which is why I bought it. Help please.

Resolved! Tariff

Hi, I hope you are well.I have bought a tablet months ago and at the time I was supposed to pay monthly for the tariff but they offered me a discount 3 months and I end up not paying anything for that period. It’s expired already and Iam being charge...

Resolved! student discount

so when i got my phone i added the student discount to it, i then realised the discount hadnt been added so i rang customer services, they said they could see i'd added the discount but it hadnt been added to my bill for some reason or another so the...

Unable to make a payment

Dear O2I am struggling to pay my bill at the moment as I have been paid yet and only have £15 in my account right now is there any way I can pay it a bit later as I don’t get paid until the 26thKind RegardsDemi Rudd

O2

Forum Posts