Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Not recieved my o2 simcard

I haven't recieved my o2 simcard

new esim

HiI am overseas and need a new esim? I can't access the my02 app, please help?

Refund

Where do you need to put your bank account details on the O2 page to process a refund you are owed from your final bill?

Phone

I paid my bill on Tuesday and my phone has still not been put back on

I need a sim swap

I need a sim swap for contract

Reconnecting my service

I’ve paid my bill, had confirmation that all bars will be taken off my account, but I’ve still not been connected. Its been over 48 hours since I paid, can you please help

View my final bill

I've had an email and text asking me to pay my final bill after I left.My PAC text said I owed 1p but the bill is for £5.44I just want to see my bill, but can't HELP!

Resolved! Can't receive calls or texts since port

Hi All, My number ported over from three on Monday 5th June. The number in my o2 is correct, I can use data and make calls. However, I can't receive any text messages and I can only receive calls from people on o2. When anyone from another network tr...

Resolved! Use my phone in France

How do I make sure I can use my phone in France?

No service abroad

No service abroad can’t call text use mobile data

O2

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