Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Affordable Mobiles/ Mobile phones direct/ o2

I ordered an O2 upgrade through Mobile Phones Direct nearly 4 weeks ago, my ordered hasn't progressed at all - did you ever get this resolved? MPD say they can't give me any timescale at all and are blaming O2. I'm not sure if I should just cancel, b...

Resolved! O2 EXTRA

Hi I have been asked to activate my O2 extra before 20/05/2024. Please help and advise me on how to do that. Thanks

Resolved! How to use my balance for a roll on monthly plan

I topped up my account by £15 this morning for the £15 roll on plan. But it isn’t letting me renew it with the money on my account and is taking to the enter your card details format.

Why is my bill so much

I upgraded my account and paid extra for data plus when I rang and updated I spoke to the girl and told her I was going away and she said there would be no extra charges?

Hi gurus, can anyone explain why my account is limiting access to some sites?

The restrictions are new and calling o2's age restriction number states that no such blocks or restrictions exist on my account. Pay monthly customer for years, issue only presenting today.

Resolved! Paid my bill but still no phone calls, texts or internet.

Hello, I lost all texts, calls and internet due to not paying my contract bill so therefore i paid my bill and i still have not recieved my texts, call or internet back and last time i did this everything came back within the hour. Can anyone help me...

Resolved! replacement device

i am waiting for my replacement Your order Go back Delivery update Your delivery date has changed and has been updated below. Return,Replacement,New activation,Vas ORDER NUMBER: ORDER DATE: 13 May 2024 STATUS: Processing ITEMS: Galaxy Book2 Pro ESTIM...

Credit Check

My account is showing this but am abit confused does this mean I passed checks and will be accepted for the contract phone i’ve ordered ‘Your order has passed credit check and payment has been reserved’ Thanks.

Resolved! Final Bill

who do i send chq to fpr my final bill

Resolved! How do I cancel my sim contract

Can someone help me to cancel my sim contract, had it with virgin media and have never used the sim as was on another phone contract

O2

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