Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 226392 Views
  • 2 replies
  • 2 kudos

Affordable Mobiles/ Mobile phones direct/ o2

I ordered an O2 upgrade through Mobile Phones Direct nearly 4 weeks ago, my ordered hasn't progressed at all - did you ever get this resolved? MPD say they can't give me any timescale at all and are blaming O2. I'm not sure if I should just cancel, b...

mrscjl by Level 1: Joiner
  • 489 Views
  • 3 replies
  • 0 kudos

Resolved! O2 EXTRA

Hi I have been asked to activate my O2 extra before 20/05/2024. Please help and advise me on how to do that. Thanks

Rizwan by Level 1: Joiner
  • 238 Views
  • 1 replies
  • 0 kudos

Resolved! How to use my balance for a roll on monthly plan

I topped up my account by £15 this morning for the £15 roll on plan. But it isn’t letting me renew it with the money on my account and is taking to the enter your card details format.

Rymundo by Level 1: Joiner
  • 412 Views
  • 3 replies
  • 0 kudos

Why is my bill so much

I upgraded my account and paid extra for data plus when I rang and updated I spoke to the girl and told her I was going away and she said there would be no extra charges?

Resolved! Paid my bill but still no phone calls, texts or internet.

Hello, I lost all texts, calls and internet due to not paying my contract bill so therefore i paid my bill and i still have not recieved my texts, call or internet back and last time i did this everything came back within the hour. Can anyone help me...

Anonymous by Not applicable
  • 33659 Views
  • 12 replies
  • 0 kudos

Resolved! replacement device

i am waiting for my replacement Your order Go back Delivery update Your delivery date has changed and has been updated below. Return,Replacement,New activation,Vas ORDER NUMBER: ORDER DATE: 13 May 2024 STATUS: Processing ITEMS: Galaxy Book2 Pro ESTIM...

Credit Check

My account is showing this but am abit confused does this mean I passed checks and will be accepted for the contract phone i’ve ordered ‘Your order has passed credit check and payment has been reserved’ Thanks.

Kayla4 by Level 1: Joiner
  • 650 Views
  • 5 replies
  • 0 kudos

Resolved! Final Bill

who do i send chq to fpr my final bill

TinaF by Level 1: Joiner
  • 401 Views
  • 1 replies
  • 0 kudos

Resolved! How do I cancel my sim contract

Can someone help me to cancel my sim contract, had it with virgin media and have never used the sim as was on another phone contract

Cookie3 by Level 1: Joiner
  • 1258 Views
  • 6 replies
  • 1 kudos