Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Remove Spending Cap

HiWanting to Remove this Spending Cap When Signed Up for 02 Monthly They asked did i want it Capped I replied No but it has been added Not Impressed

Upgrade

Hi I want to upgrade, I’m going to buy new deal online but how do I then transfer everything and keep same number? X

Paying my bill late this month

Hi my bill should have come out today but i dont have the funds to pay it till th 14th of this month how do i go about doing this as iv called the 202 number and it says goodbye after 2-3 minutes im worriedWayne

Text Charges to USA

Hi there. I sent a text to a friend in the USA on 8th June. Just one text but it was quite a long one. However, I now have an extra charge on this months bill of £17.28. On downloading my bill I can see they've charged me 0.54pence 32 times! I rememb...

Split port | number not recognised

Hello, I moved my number over when I signed up for a pay monthly tariff. The number was ported over and I can make calls and send texts but no one can reach me at all. When someone calls me all they hear is sorry the number cannot be recognised. I co...

I want to pay my O2 bill by card but I don't have enough funds in my Bank Account until I get paid.

Can you advise me what I should do.

Can i%20cancel%20my%20direct%20debit%20and%20pay%20by%20debit%20card

I cannot get through onthe phone and wish to cancel my direct debit and pay by card each month???

Activating roaming before travelling to Europe

Hi, every time I travel to Europe I have to contact O2 via live chat and ask them to activate my international roaming. This time, I thought of contacting O2 before travelling, but it seems impossible to get through. Can anybody help? Thanks

Poor signal which hasnt happened before

Hi all, my mum has an old school nokia phone (the metal one) anyway the signal on her phone went from 3 or 4 bars to 1 bar if she was lucky but mostly zero bars. i thought at first it may be her phone which was the issue due to the fact the phone is ...

Sin

Hi I ordered a contract sim but it hasn’t been delivered what can I do about this I ordered it on the 23 June

O2

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