Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Wrong charges

Hi, Can someone help me please. I've just looked at my new bill and have noticed I am being charged for 2 syncs for the same number I use for my apple watch. I'm being charged sync-1 £4.98 and sync-2 £8.34 when I only have the one watch which is link...

Bill

Why am I being billed already when I’ve not received my SIM card yet?

Talking to a human

I have a huge bill even though I didn’t leave o2 when I changed my phone. I’m trying to ring, text, chat anyway at all to “talk” to o2 about it but it’s impossible! Messaging is off and they will only talk on the phone about upgrading. Nothing else. ...

offers for Talk Talk customers

I found a link to O2 on TalkTalk my ISP Is said there where offers for TT customers for Mobile accounts. It linked me over and I found the offers one. One ( for instance ) was £6 for 3GB and 1000 min. I selected this offer and whent to check out. It ...

Resolved! Final bill

Hi, how do I get my final bill to pay off rest of contract. I'm leaving early

Direct debt

How can I change the date of my direct debt

Resolved! Xperia 1 II

Hi, I just pre ordered the Xperia 1 II on refresh. The device portion of the contract is paid for as I paid upfront for it. Am I able to switch to a cheaper sim only tariff once I receive the phone? Thanks

Help with release of "pending" transactions

Having been thwarted in all but one of the three attempts to pay in full for my handset, I am now left with two "Pending" transactions reserved from my current account.I cannot cancel them, and the bank tell me they also cannot cancel them saying tha...

Cancelling direct debit

Hi all. I was coming to the end of my contract with 02 and switched to vodafone. PAC code etc done successfully. I was told to expect a 'final bill' but can't access my02 anymore because my number is no longer registered with 02. Received an email sa...

Moving my SIM card to a newer phone

Hello, I have an old iPhone 5c and I'm hoping to start using my wife's Samsung galaxy 7, it won't let me just move my SIM card over cause I think it's locked, is this possible to do? Cheers

O2

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