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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 271975 Views
  • 2 replies
  • 2 kudos

End of contract

My contract ends in July, and want to move to sim only from a different supplier.. Do I have to wait until contract ends to do this, or can I move now?

Jake7 by • Level 1: Joiner
  • 900 Views
  • 4 replies
  • 0 kudos

Change address

Hello I would like to change my new home address for 4 numbers mobile xxxxxxxxxx, xxxxxxxxxxx and xxxxxxxxxxx my new address is xxxxxxxxxxxxx Kind Regards Kate [Mod edit: Please do not share personal details as your posts are visible to the public. T...

Anonymous by • Not applicable
  • 435 Views
  • 1 replies
  • 0 kudos

Dial through cheap rate phone numbers - Cost and Access Charge

I regularly ring the US on my land line using a dial through number. You ring this number usually a 0844 number and then ring the number you want. Supposed to be 2p per minute.I've just found out they've (Planet-talk) been charging me 20p per minute ...

Polar by • Level 1: Joiner
  • 1216 Views
  • 4 replies
  • 0 kudos

ADDITIONAL PHONE TO EXISTING ACCOUNT

I had an additional phone added to my account for my daughter, which was a painful process. Now I need to add an additional identical package to my account for my Son, but at present you are not taking new orders on the phone. Both their mother and I...

Change mobile number

Hi I would like to change my mobile number I’ve had it for several years. I’m trying to find customer services number to request this however I can’t find it anywhere on site. Is anyone able to advise? Thanks I’m advance

Mol1234 by • Level 1: Joiner
  • 478 Views
  • 2 replies
  • 0 kudos

Upgraded to oppo 5g

Hi. I've upgraded to 5g. With the phone is a new SIM. Do I need to place that in or use my old existing SIM. If I have to put the new one in, will it have a new number as I want to keep my number as it is. Thanks

Cavgsigal by • Level 1: Joiner
  • 407 Views
  • 2 replies
  • 0 kudos

Resolved! How can I contact O2 from overseas to cancel my contract?

I have a 12-month SIM-only contract that is ending shortly, and I don't want to continue paying for it after the 12 month period ends as I no longer live in the UK. It seems that O2 are only taking urgent calls which is completely understandable, but...

ally3110 by • Level 1: Joiner
  • 1493 Views
  • 4 replies
  • 0 kudos

Resolved! 4G & WiFi Calling not working

Hi,I recently took out a SIM only, ported my number on Tuesday. The only thing that doesn't work is can't activate 4G and WiFi calls. They're are activated on my account and that was confirmed by an O2 agent yesterday. They even said they'd reprovisi...

Danjaq by • Level 1: Joiner
  • 1698 Views
  • 8 replies
  • 0 kudos

Upgrade

I wanted to know if I am able to upgrade my phone only but keep my same tariff. As I am happy with everything I have but thought I could give my daughter the phone for her o2 contract sim into and I keep my one I have.

Mac78 by • Level 1: Joiner
  • 709 Views
  • 1 replies
  • 0 kudos

Water-damaged phone

Help. My Nokia 5 fell in a water trough (only for about 5 seconds). I've since received and opened a text message, but now the phone is activating on its own accord, flicking through its functions willy-nilly, but I can't get the controls to respond ...

Rimesman by • Level 1: Joiner
  • 722 Views
  • 2 replies
  • 0 kudos
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