Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Netflix account

I cancelled my nextflix account back in July. I have just noticed that since then, they have charged me 8.99 a month. I got in touch with them and they said the last payment they’ve received is from July and that I am to contact my payer- O2. I didn’...

Resolved! Pac code

How do i enter my pac code from my previous provider to transfer my number to 02?Thanks

spend cap

how do add a spend cap to my account , struggling to find how to do it on my 02

keeping number moving one O2 contract to new O2 contract

HI, recently received my new Samsung Galaxy that i bought through Affordable mobiles. Wanted to move from O2 contract and old phone to a new contract with O2 on new phone and keep my number.I received a new phone and SIM and before I got a chance to ...

Data

How long do O2 roll over data?

Spend cap

How do i put a spend cap in place i cant seem how to do it

Resolved! Haven't recieved confirmation email

Hello, I placed an order last night for a new pay monthly phone. All went through ok, told I'd receive order confirmation via email and so far nothing. When I log in to my o2 there's no sign of my order and it won't even send an email to let me verif...

Items on my bill I haven't purchased

There are several purchases on my bill that I haven't made

Resolved! Unable to process bill

I have received a text from a random number stating that my latest bill was "unable to process" and given a link to click on to check?I checked my O2 app before logging into the link and noticed that my latest bill was paid (direct debit) and I can s...

Extra sims

Hi I’ve got an o2 pay monthly sim, how do I go about getting my 2 sons the same on my account?

O2

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