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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237282 Views
  • 2 replies
  • 2 kudos

Charge to phone

I am trying to make a purchase but it seems you have blocked me even though I have no spend cap

T67 by • Level 1: Joiner
  • 240 Views
  • 1 replies
  • 0 kudos

finish contract

i would like to finish contract due to moved abroud

Becia by • Level 1: Joiner
  • 216 Views
  • 1 replies
  • 0 kudos

Resolved! Switching to pay monthly

Hello, I have just activated a new rolling plan SIM card only deal. I can see on my O2 App, that I can upgrade to a Pay Monthly deal. Can you help set this up for me please. Thanks

Sam6476 by • Level 1: Joiner
  • 744 Views
  • 3 replies
  • 0 kudos

Final bill refund

Hi i have changed provider, my phone line was cut off on the 19 th July , Ive received a email to state i am entitled to to a refund of £28.62, account no ************ but apparently you don’t have my bank details

Donna1976 by • Level 1: Joiner
  • 220 Views
  • 1 replies
  • 0 kudos

Bolt on

Just tired to bug a 1gn data bolt on, after pressing submit a message came up saying l bought 100mb that’s not what l selected. Tried again and the same thing happened !!!

Donald_S by • Level 1: Joiner
  • 272 Views
  • 3 replies
  • 0 kudos

Applications always declined

A few months ago I was opting to take out a pay monthly plan for an iPhone 15. i set up a my o2 account under my current number (which is currently with ID mobile) because obviously the plan was to transfer my number onto the new O2 plan, I went thro...

Ralph46 by • Level 1: Joiner
  • 617 Views
  • 4 replies
  • 0 kudos

no signal on my phone

Hi, I've lost all O2 data signal from my android phone even though it shows 5G network connected. Can you help please? My monthly allocation is 150gb of data per month and I've only consumed 65 gb as of right now. Thanks,-mark

mvooner by • Level 1: Joiner
  • 272 Views
  • 3 replies
  • 0 kudos
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