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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 234644 Views
  • 2 replies
  • 2 kudos

Resolved! Do I need to activate bolt on?

Do I need to 'activate' the bolt-on once added to my O2, or is that automatic? Dont want to be charged because I missed a step

PeteVFX by • Level 1: Joiner
  • 382 Views
  • 3 replies
  • 0 kudos

Resolved! Unlimited Data Sim - Is there a limit?

Is there a limit to the data used on an o2 unlimited data sim? I purchased this sim and with kids streaming movies and playing games, I wondered if there was a limit in the small print. I can’t see a counter for the data usage in the my o2 app so I c...

Toony by • Level 1: Joiner
  • 841 Views
  • 4 replies
  • 0 kudos

Cancel my tariff

Hi, I would like to cancel my tariff at the end of this month please as I am out of contract. The cancelling guide in the community includes a link to the live chat service but no longer works.

Azzawon by • Level 1: Joiner
  • 306 Views
  • 2 replies
  • 0 kudos

Failed PAC moving my number over

Hi,I joined o2 back in May and I have been waiting for my number to be ported over since 31st May, I've rang up most days, made a complaint and still the number hasn't come over I am at my wits end ! Any help would be great

Jaialan by • Level 1: Joiner
  • 209 Views
  • 1 replies
  • 0 kudos

Major account issues.

My daughter an I are having terrible issues with O2. We went into the local store in Perth and arranged an upgrade and also to transfer ownership of the number to my daughter as she wanted to start paying for the contract herself. I had one more paym...

Pay my bill

Need help paying my bill. Can’t log in because I can’t receive a security code on my phone.

Daniela3 by • Level 1: Joiner
  • 255 Views
  • 2 replies
  • 0 kudos

Resolved! Direct debit for auto top up

Hi I received message regarding the issue of don’t having direct debit on my account to auto top up my monthly payment , but I already have it,any suggestions on what to do?

TSH by • Level 1: Joiner
  • 228 Views
  • 1 replies
  • 0 kudos

Resolved! Swapping to pay as you go

I have a pay monthly mobile and the mini term has ended. I would like to change to a pay as you go but would like to keep my number. How do I make the swap

Anna401 by • Level 1: Joiner
  • 331 Views
  • 2 replies
  • 0 kudos
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