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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Upgrade

Hey. So Im using vouchers and Ive got an offer to get 10GB data if i top up before 23rd this month. So I did today but if I try to use my data I still got 0 amount. And also I've topped up with 10£ but still my due date is 26 june not 21 july. Why is...

Resolved! Adding another SIM

I would like to add another Pay monthly SIM (different phone number) to my account for my daughter to use in a phone she has been given. Is it as simple as going on and ordered a SIM card? I was worried this would replace my existing SIM

Upgrade and billing

If I upgrade today and I receive my new phone tomorrow, when will my first bill be due?

Scam text?

Just received this text from “My 02 Alert” is it genuine?Your 'PAC' Authorisation code needs to be updated. To prevent the closure of your contract, please login and follow the required steps here

Billings

Hiya I have paid my bill on the 2nd of june but it is saying that I still owe the amount from the 3rd of june

Resolved! Change number while in the middle of the contract due to stalking/harassment

An ex boyfriend who lives in the US got hold of my number and has been harassing and stalking me ever since.I can block the US number he uses but he can just get a new one and the harassment starts all over again.Is it possible to bar all incoming in...

Resolved! Parental control

Take that off

Lost phone

My son lost his phone in a River today and it was too deep to retrieve it. We still have £450 left on the device planWhat can I do.

Disney+ £2 off total bill?

Hi,Brain isn't working! I am being really thick right now! For the Disney+ extra for non-upgrading customers. If I don't go over my included minutes/data within my monthly package, I still get £2 off my total bill? It is £2 off my total bill, no matt...

Have I paid off my phone?

Hi all, first post here Sorry if this is a silly question but I can't seem to figure out if I've paid off my phone or not. I looked all over my account and the O2 website, only seems to have confused me more. I bought the phone (iPhone 6S) in 2017 un...

O2

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