Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by Level 1: Joiner
  • 18702 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 187379 Views
  • 2 replies
  • 2 kudos

Late bill pay

Ive recently paid my late bill after 3 months because i was struggling to get money. And my phone had been completely cut off,i paid it last night, my calls and messages were instantly back online, but i need my data and i was wondering when will tha...

Number Swap issues

I recently decided to switch from Pay as You Go to a Pay Monthly contract, on Wednesday I got my new sim and immediately used the 20220 number to start transfering my old number to the new sim. Nothing had happened by today so I decided to phone O2 o...

Orba by Level 1: Joiner
  • 415 Views
  • 3 replies
  • 0 kudos

neighbour's direct debit

Hi - my neighbour who is Syrian has little English. His Direct Debit for a three-year contract appears to be being seriously overcharged, but I can't make any contact with O2 on his behalf to sort things out. Any advice or assistance would be greatly...

HenryR by Level 1: Joiner
  • 210 Views
  • 1 replies
  • 0 kudos

Changing emails

Hi, Just wondering if i can change the email my monthly o2 billing emails goes to?

Trisha2 by Level 1: Joiner
  • 381 Views
  • 3 replies
  • 0 kudos

Samsung S20 5G

Ive just recieved my upgrade S20 through the post and set it all up. When I make calls its constantly cutting out and I cant hear anyone nor can they hear me. (Yes ive taken off the protective sticky bits) also when I go off WIFI I am getting no 3g, ...

Jamie34 by Level 1: Joiner
  • 285 Views
  • 1 replies
  • 0 kudos

O2 Sim in a new phone

HII've transferred my o2 Sim into my new phone but the network is now showing as Giffgaff. Any idea what is happening?

MM2 by Level 1: Joiner
  • 1049 Views
  • 11 replies
  • 0 kudos

Contact

Does anyone know how to get through to speak to someone at 02 ? I’ve tried most of the numbers and it just ends up hanging up after choosing all the options .Or an email even ? That they will respond to fairly quicklyThankyou

Debbie75 by Level 1: Joiner
  • 652 Views
  • 2 replies
  • 0 kudos

Monthly Sim Contract on credit report

Hey, I have recently taken out a pay monthly sim deal however it’s not clear whether this would be added to my credit file. I understand that it is not a form of credit but some sites have stated that this will be added to my credit file. Please coul...

TLC by Level 1: Joiner
  • 449 Views
  • 4 replies
  • 0 kudos

Paying my bill

Hi, my bill is due on the 28th but i dont get paid till the 8th june... How can i get around this without gaining restrictions on my account

Deebo83 by Level 1: Joiner
  • 320 Views
  • 2 replies
  • 0 kudos