Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Data

I paid my bill a few days ago my data has renewed but it won’t work I do not know why this doesn’t work as I have never had a problem with it in the past I have turned it on through settings but it will not work still

Defence discount

I'm a veteran with defence discount and can't provide a wage slip, but I do have the vault code. How can I go about adding my defence discount?

Resolved! Extra data bolt-on did not roll over!

How do I get to speak to a human being? I need someone to look at my account and let me know why the data usage and rollover figures do not tally. I have lost most of the extra data purchased last month. My telephone calls are cut off because it appa...

Resolved! Replacement

I stupidly smashed my Samsung galaxy note plus 5g and spoke to 02 today who have sent a replacement is that a temporary phone until they see if my phone is fixable? Thanks

Resolved! Paying phone off

Can I pay my phone off on the app and then cancel the contract on the app?

Resolved! Veteran defence discount

I have a defence discount card with a voucher code but I am a veteran so can't supply a wage slip. I've tried calling o2 and I've tried to get on online chat but they are uncontactable. I will soon be out of the 28 days and would like to benefit from...

Resolved! Copy Invoices

I'd like a copy of Invoice dated 01/06/20, I cant see anywhere online I can find this

Resolved! TURKEY

Can i use my phone as normal in Turkey ot do i need a bolt on added?

Resolved! No monthly charges

Has anyone had a contract, moved to sim only and then the first bill be a credit and the current charge as £0 and no detail of any monthly charge? I have tried contacting O2 but havent managed to get through on phone in the time I have and as no onli...

DEFAULT

I am trying to apply for a mortgage and have recently had it declined after 2 years of saving up.I have had 2 accounts with O2 in the past 4 years and they have put defaults on my credit file for both of them - one for £41 and another for £172.When I...

O2

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