Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 250015 Views
  • 2 replies
  • 2 kudos

Help with my phone bill

I've been trying to call o2 to see if I can pay my phone bill at a later day so I dont get cut off and I cant get through how can I get help with this

Shanice92 by Level 1: Joiner
  • 658 Views
  • 4 replies
  • 0 kudos

Late payment

Could some one please explain why I had a email of 02 saying I could spread the remainder of my balance that I owe to them over 6 months witch I picked but then today I received a letter saying if I do not pay by the 29th further action will be taken...

Adam10 by Level 1: Joiner
  • 741 Views
  • 4 replies
  • 0 kudos

Keeping my previous number

How do I keep my previous number?I've filled in the online form with all the details but I've now had two emails saying that the information failed the security checks. I think it's probably to do with the bit wher it requests characters from a passw...

Mark1340 by Level 1: Joiner
  • 493 Views
  • 2 replies
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Resolved! Sim

So I have just upgraded my phone, it stated when I was doing it if I needed a new sim or not and I clicked no, does that mean I have to put my old sim in my new phone and it will automatically upgrade? I’d anyone could help that would be great as I’m...

Rosie12 by Level 1: Joiner
  • 666 Views
  • 3 replies
  • 0 kudos

Old number not updating

I’ve moved over from Virgin, entered my pac code during the process. Got my new sim 2 days ago but the new number has not transferred yet. What should I do? I can’t get through to customer service.

Resolved! New debit card

I need to add a card for payment as my other was stolen I cannot use the link you sent as I don’t have my membership password. Can you do this for me.

Payment2 by Level 1: Joiner
  • 606 Views
  • 2 replies
  • 0 kudos

Resolved! Live chat

Any body no why I can't get on live chat can't find it any were

Adam11 by Level 1: Joiner
  • 1595 Views
  • 2 replies
  • 0 kudos

Resolved! Airtime plan

Is there any way I can extend my airtime plan so it isn’t this expensive each month?

Mccor98 by Level 1: Joiner
  • 531 Views
  • 2 replies
  • 0 kudos