Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Mobile bill charges

Hi want to discuss charges on my bill

Telephone

No telephone calls

Resolved! how do i change my payment method?

I've checked both the app and desktop, it really should be easier. Thanks

Resolved! Bills

Could you please tell me how much I have to pay off my existing contract

MyO2/Upgrade Help

Hi, Hoping someone can help, I’ve noticed that there’s been some issues with MyO2, has this issue been fixed for anyone yet? I still cannot view any bill details or upgrade my contract. Also, on my account it says ‘Good News - You Can Upgrade Today’....

Fraud!

I keep getting letters to my door for an Mr Asad Umer account number (REMOVED) the address on this account is my address and no one named Asad Umer lives in my address where this is registered to, how have you verified this individuals identity and a...

o2 fraud have lock my account

I have been lock out by o2 fraud team as I noticed a fraud order for an iPhone 15 pro Max I phone up o2 and got this from being sent out which was then cancelled. The o2 fraud team accidentally lock me out of my Phone I need this number as I have Can...

My delivery

Hi I wanted to know where my delivery is

Resolved! How to change bank details

I need to change my paying bank details, and iv followed instructions but still can't seem to find the correct way.

Direct Debit

The bill is paid monthly by direct debit and after checking that everything has been paid and there is no outstanding balance, I am still getting emails saying there is something wrong with it. Please could you check and confirm everything is fine. T...

O2

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