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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237082 Views
  • 2 replies
  • 2 kudos

Failed porting to 02!!!!

After being with 02 for many years I am finding my recent experience frustrating to say the least. I purchased a new monthly contract for my son on the 4th of August. The giffgaff PAC code was supplied to 02 on the 5th and I was given a porting date ...

amymack by • Level 1: Joiner
  • 238 Views
  • 1 replies
  • 0 kudos

Beats Flex no code

Hi I still haven’t recieved my code for my beats headphones. I got my contract at the beginning of may (8th I think) when the promotional period for the headphones was on. it’s been nearly 3 months since I first contacted you (13/6/24) and I contacte...

Lilbex by • Level 1: Joiner
  • 349 Views
  • 4 replies
  • 0 kudos

Resolved! Pay off handset agreement with Virgin

My handset contract is with Virgin and my phone bill with 02. I am being passed around from pillar to post trying to pay off the handset. Can someone please help me?! I have been trying for weeks to pay off the handset and no matter what number I cal...

Bill

I have had my direct debit of 28.80 taken out today 5 days earlier than the 17th I will be cancelling this date couse I dont want it taken out twice

Resolved! roaming

hi im going turkey sun to friday can i add roaming

Bill

I have cancelled my contract can you confirm this?

Tom35 by • Level 1: Joiner
  • 144 Views
  • 2 replies
  • 0 kudos

Resolved! Transfer phone to son

Hi - I want to transfer a phone that is in my name to my son. In fact he already now pays for it, but I want the contract to be in his name also. I understand that he needs to have a contract in place to do so? So do we just need to choose a Sim only...

chilluk by • Level 1: Joiner
  • 255 Views
  • 2 replies
  • 0 kudos

Cancel old contract

I would like to cancel my old phone but I can’t sign in because my old phone is broken so I can’t get the verification code

Alex42 by • Level 1: Joiner
  • 152 Views
  • 1 replies
  • 0 kudos
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