Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

My contract

What number can I phone once I've been cut off to speak to o2 customer services? I want to pay my bill but I have no way of doing it because I cant reach anyone and they have terminated my contract before I've had chance to talk to them

Swapping number from different networm

I have swapped to o2 from EE. At time of purchasing new sim I gave a PAC number so that i could keep my existing number. However this hasn't happened. I submitted request again today but apparently can take up to 2 days

Delivery report not working

Hi me and my partner have the samsung a21s and the delivery report isn't working for texts does anyone know anything how to get it working

International bolt on

I’ve added the international bolt on but i can’t call abroad, my call just doesn’t go through, and I can’t send the messages, they fail. What could be the issue please?

Why can’t I send a message to 83936

I can’t seem to enter radio competitions any more

Resolved! Accidental damage within 14 days of signing up

Hi i have recently got a Huawei P Smart 2019 on pay monthly, im still within 14 days of signing up and have just accidentally dropped and damaged the phone, im unsure of what i can do or my options

Resolved! Get New number then set up phone or vice versa

Do l set up the phone before asking for a new number or do I ask for the number first then set up the phone

Resolved! NHS O2 Open

Hi guys, I’m trying to set up my O2 open account and it’s telling me my work email address is invalid.I have contacted customer services twice already about this and no one seems to help. Does anyone know what I can do? Other than uploading my paysli...

Resolved! speak to someone

can you actully get a live person to talk to on 02

Text and MMS messages

Why is it that whenever I send a long text it changes it to an MMS after I've clicked "send" without even a warning that it was going to convert my text message and thus charges me for the privilege of not physically or manually counting the amount o...

O2

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