Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Change of Mind

Hi, Can I return my handset to a store for a change of mind and get my new on, or do I have to send it away? ThanksKev

Samsung S20 plus restart crash

I have had my Samsung S20 since April and in that short period of time I have had to perform a factory reset three times. Each time the issue is identical. Phone becomes slow. I restart the phone and it won't reopen. It sticks on the Samsung logo. Af...

Mobile date

Why my mobile date is not working in Poland

Bill

Hi there just paid my bill when does my phone come back on so I can phone and text thanks

Unauthorised Sony in game payments not made by myself

So my bill has extra charges to Sony for in game charges, these where not made by myself or my children. Anything I buy from PlayStation is from my PlayStation account which I have receipts for and have checked. I would like to know what account or e...

Resolved! Can you change my billing date?

Can u change my 02 billing date to 12 sept please has this is whn i get paid monthly

02 TO 02 CALLS

Used to get 02 calls to 02 contacts free - now being charged - any answers why? I might have missed something!

Cracked screen

Hi my daughter dropped and smashed the screen on her phone she’s on contract and only had for 3 months someone said it’s under warranty is this true or shall I get it fixed myself?

Resolved! Move my current contract number to PAYG, and have new number for my contract?

Hi everyone,I was hoping to speak to an advisor, but there is no answer.Can anyone tell me if it’s possible to move my current contract number to a PAYG sim and get a new number for my contract?I have started having to use my personal phone for busin...

Resolved! phone is barred

Hi, how do I get my phone un-barred pls.

O2

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