Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! SIM card deal

I’d like to get a new sim only deal please

Resolved! "Oops something went wrong" First contract. Took payment, but no conformation

Hi guys! Hoping someone on here could help point me in the right direction or atleast ease my mind! I've recently tried ordering a pay monthly phone on here (First time getting a contract out with o2, usually I'm on Pay as you Go), everything went sm...

CARD PAYMENT CHANGE

NEED TO CHANGE PAYMENT METHOD DUE TO CARD FRAUD.

Resolved! Contacting o2

Late paying bill. Cant phone o2 (coz bill not paid). Cant get direct chat (they have ceased this service during Lockdown). I've now paid £100 to O2 (more than I owed). But phone still not allowing me to make calls, access internet etc. Any ideas ? Ju...

Resolved! my contract

my contract is due up in november. i found a good deal on a different website and it still with o2. will i be charged if i took that deal now

Resolved! Iphone repair

how can i track the status of my iphone repair

Resolved! Network

Is anyone else experiencing serious network issues today?

Resolved! Direct debit

I need to change bank details ans cant ring anyone and cant seem to do online very unhelpful!

How is my payment split up

Out of my monthly payment, how can I find out how much goes to the device and how much is for my data, texts and minutes?

Resolved! Transfer number to O2

The O2 online number transfer does not seem to be working and I am paying two contracts as I cant transfer the number. I have used the online form twice and dont even get acknowledgment that the form as been sent. When I try and call its says they wi...

O2

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