Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 250422 Views
  • 2 replies
  • 2 kudos

Resolved! Do o2 lock their phones to their network

Hi I’m looking to upgrade my sons phone but wondering if he’s locked to o2 if we change the phone to a different sim

Sian447 by Level 1: Joiner
  • 12031 Views
  • 3 replies
  • 0 kudos

Resolved! Ask a%20que

My phone is under review more than 24 hours , but I still don't have an decision.Thank you

Mihaita by Level 1: Joiner
  • 392 Views
  • 1 replies
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Resolved! Query about switching networks / keeping my old number.

I’m a new customer to o2 switching from BT. I provided my PAC when i ordered my new phone ( which has now arrived) and have received a text to my old phone and number saying that my number will be transferred tomorrow to o2 and that i should turn my ...

Georgia3 by Level 1: Joiner
  • 1188 Views
  • 4 replies
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Resolved! Upgrading but not activating

Hi, My daughter's phone is due an upgrade now. She is on my O2 account along with the rest of my family. We want to get her new phone now but not give it to her until Christmas. She will still need access to a phone until then so will that be possibl...

Robbb81 by Level 1: Joiner
  • 1264 Views
  • 7 replies
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New customer pay monthly order

Has anyone had any recent experience?? I placed an order online on Saturday evening for a new pay monthly contract. I received a number of emails and a confirmation of order which contained my new mobile phone number. I was expecting to receive the n...

smoggie by Level 1: Joiner
  • 866 Views
  • 4 replies
  • 0 kudos

Final amount left to pay

How much left of my contract do I have to pay off and when is the cut off point? I do not want upgrade I will be changing networks

Moving number

I signed up on o2 yesterday and recieved phone and sim today? All working. When I signed up I gave a pac code to move a number across from sky just not heard anything. Will my old number just transfer across?

Macc0912 by Level 1: Joiner
  • 517 Views
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Resolved! Under review

My phone is under review more than 24 hours , but I still don't have an answer.Thank you

Adriana1 by Level 1: Joiner
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  • 6 replies
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Resolved! Contracts for my children

We previously had contracts for our children with Vodafone all under my wife's name, we looked to change to O2 and found a deal via MobilePhonesDirect. My wife ordered 3x contracts with PAC codes. Her's was approved but the other 2 rejected. I placed...

PA70 by Level 1: Joiner
  • 557 Views
  • 2 replies
  • 0 kudos