Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237506 Views
  • 2 replies
  • 2 kudos

Resolved! Paying off device

I have been trying to pay off my iPhone for 2 months. Can’t get through to anyone and after at least a 30 minute wait the advisor picks up and instantly drops the call. The faq says I can do this via my online account, but the online account message ...

Rach3 by Level 1: Joiner
  • 777 Views
  • 3 replies
  • 0 kudos

Resolved! alternatives to using UK debit card to pay bill

Hello all. I have a UK 02 number, but I'm currently stuck in Ireland due to the coronavirus and various family issues. And I now have an overdue account, because my UK debit card has expired. I'm going to order a new one, obviously, but in the meanti...

DJPOKane by Level 1: Joiner
  • 2117 Views
  • 6 replies
  • 0 kudos

Resolved! My airtime plan

my airtime plan is £17 do I have to pay VAT on top of this

woody1947 by Level 1: Joiner
  • 422 Views
  • 1 replies
  • 0 kudos

O2 open discounts

Why can,t I use my o2 open discount on the iPhone 12 pro I was not informed of this before I upgraded infacted the opposite I was told I could get the discount.

Charlie9 by Level 1: Joiner
  • 1626 Views
  • 5 replies
  • 0 kudos

Samsung A71

My Samsung A71 has inexplicably decided not to recognise my password after months of perfect operation.This means that I cannot do anything to recify the problem because I can't even switch my phone on.Any help would be gratefully recieved.

PopWright by Level 1: Joiner
  • 444 Views
  • 1 replies
  • 0 kudos

Resolved! New sim won't work, keeps saying No Service?

So I have bought a new iPhone 5 and although I've done the sim swap on O2 twice now and waited for 24hrs my new phone still keeps saying No Service.Also, it says that my mobile number on my new phone is unknown, does this mean that the sim isn't acti...

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Anonymous by Not applicable
  • 164090 Views
  • 12 replies
  • 0 kudos

Resolved! cheep plan

I  want to find a cheeper plan than I have a the moment.

Tomato by Level 1: Joiner
  • 460 Views
  • 1 replies
  • 0 kudos

Resolved! unable to use mobile phone

Hello, i am wanting to buy a new phone and upgrade my contract, but they want to send a verification code to my phone that i can not switch on as it is broken, nor can i use the phone to make a call to customer services. I did try and purchase a phon...

deborah2 by Level 1: Joiner
  • 2618 Views
  • 9 replies
  • 0 kudos

Resolved! Scam Messages from 69555 costing £3.75 each

I have just seen my bill and there are 3 separate charges at £3.75 for receiving messages from a number 69555. I have definitely not signed up to anything to receive these messages. I have looked and 69555 comes vack to a company called Kalista media...