Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 252671 Views
  • 2 replies
  • 2 kudos

Resolved! Wifi

How can I change my security settings so I can go on only fans and other adult sites without needing WiFi

Change Billing Date

I am unable to get through to someone at O2. I am wanting to change my billing date to the start of the month.

_jy_ by Level 1: Joiner
  • 837 Views
  • 7 replies
  • 0 kudos

Phone cut off

My phone has been cut off

Theo1 by Level 1: Joiner
  • 744 Views
  • 4 replies
  • 0 kudos

Number transfer

I joined O2 few weeks ago. Now i want to transfer my old (vodafone) number to O2. I’ve filled the form with pac code and submitted on 26th of december. Still no reply from O2

Changing SIM number to my old number

Hi, I have tried 5 times to port to my old number to my new SIM card and still nothing, it keeps saying that there is an error and to contact O2. I have been waiting and my old provider has cut me off so have this new number which I don’t want! HelpM...

Resolved! Changing payment method and name

Hi, I was paying a 24 month contract I got for my girlfriend 2 Christmas’ ago as she was at uni , as the contract was ending a few weeks back she decided to upgrade and now wants to pay it for herself , is there anyway to do this on the app? We tried...

Ronanok by Level 1: Joiner
  • 440 Views
  • 1 replies
  • 0 kudos

Resolved! My bill

I have o2 refresh. So my bills are split in 2. Airtime and device but the only payment coming from my bank is the device amount of £13. It says I pay the airtime amount by cheque when I do not. My bill this month was also £-4.47. In very confused and...

Stacey18 by Level 1: Joiner
  • 952 Views
  • 5 replies
  • 0 kudos