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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 349414 Views
  • 2 replies
  • 2 kudos

No Caller ID?

Been struggling for a week now to no avail.All incoming calls still showing as no caller ID, even from landlines.I have even rang off my work mobile, which doesn’t hide caller ID, and it still shows up with no caller ID and is getting very frustratin...

Authorisation codes

I am trying to log into a couple of websites that require authorisation codes via an SMS sent but I am not receiving any of the SMS authorisation codes through on my phone so I am unable to log in. Please could someone help.

Ycb by • Level 1: Joiner
  • 1060 Views
  • 5 replies
  • 0 kudos

Resolved! 2nd bill each month

Why am I being billed 2 separate bills each month for one phone? One is on direct debit and the other isn’t as I don’t know what it is for? Please can you help

Julia80 by • Level 1: Joiner
  • 725 Views
  • 2 replies
  • 0 kudos

ending contract

hi Need some advice A few months ago i spoke to O2 about the options of going from pay monthly to sim . I never made amy commitment and said if i decided to go ahead i would do this in the local shop . A few mins after the call i recieved texts from ...

Rod by • Level 1: Joiner
  • 980 Views
  • 3 replies
  • 0 kudos

Resolved! O2 Family Plan - Bills, will the "lead" be able to see who i've called and what numbrs i've texted?

My contract expires, i'm going to sign up to a new contract sim only - add it to my brothers and i can enjoy 20% off. However, my current bill shows a list of itemised numbers and texts i have called - will he have access / be able to see this once i...

John1128 by • Level 1: Joiner
  • 1372 Views
  • 5 replies
  • 0 kudos

Resolved! Parcel Tracking Number broken

I’ve just ordered an iPhone 12 Pro Max and received an email saying my order is now on the way, however when I try to track my order on the DPD website it is giving me someone else’s information saying “your order was delivered and received by “XXXXX...

Resolved! Voicemail

Looking how to turn off my voicemail please

Kiwi141 by • Level 1: Joiner
  • 875 Views
  • 5 replies
  • 0 kudos

Resolved! Pre-paying Bills

Hi,I am trying to manage my finances and budget ahead. I was wondering if it is possible to pay ahead of my pay monthly bill and after I receive it pay for any extra charges.I am currently in credit anyways, I was thinking to pay for the bill due thi...

TT25 by • Level 1: Joiner
  • 789 Views
  • 4 replies
  • 0 kudos

urgent need to contact 02

hello i need to talk to 02 something is very wrong with my bill.i cant even find an emergency number

boxed-in by • Level 1: Joiner
  • 2782 Views
  • 10 replies
  • 0 kudos
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