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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
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  • 2 replies
  • 2 kudos

payment issues

Hi - I've recently changed provider from 02 - I canot login to My 02 to see my last bill and need to have the O2 bank accounts to pay as the direct debit has been cancelled by mistake. Can someone call me or send an text to xxxxxxxxxxxxx thanks T.Eln...

bluiteTSE by • Level 1: Joiner
  • 491 Views
  • 2 replies
  • 0 kudos

Tracking my order

Hi, I got a text from O2 saying that I would receive my phone between 16:18-17:18 at 9am this morning then at 14:00 I got a text saying it would be within 5-15 minutes. But it’s 17:28 now and I still don’t have it. I tried to track it on DHL website ...

Resolved! Move from pay monthly to sim only

I am out of contract and currently paying £33 for 20GB data, unlimited calls and texts. Is it possible to switch to a sim only deal with the same data allowance and will this save me money?

Resolved! Using esim instead of sim card

I want to use a esim for my pay monthly number to free up the sim slot for a french sim, does anyone know if I can get an esim and transfer my number to it and if so how to order etc.no help from o2 as email and chat and telephone help line closed! t...

Raybright by • Level 1: Joiner
  • 640 Views
  • 1 replies
  • 0 kudos

Resolved! Adjustments

What are and why am I paying for adjustments?

Divine by • Level 1: Joiner
  • 3418 Views
  • 10 replies
  • 0 kudos

Help I’ve been given a order number

hi guys I got sent this on Wednesday and i got a order number but I've had no updates.. I'm slightly worried.Thanks for your order - it's now full steam ahead at our end. We'll process your order as quick as we can, so it will be in your handsbefore ...

Kyle98 by • Level 1: Joiner
  • 1173 Views
  • 4 replies
  • 0 kudos

Open media%20messages

How do you open media messages after you have put your phone number and PIN ?

Resolved! iPad 12.9 128gb delayed!

Hi, I have ordered my ipad on the 26 Nov and am still waiting. Has this happened to anyone before, how long can I possibly have to wait?Eduardo

Eduardo by • Level 1: Joiner
  • 519 Views
  • 3 replies
  • 0 kudos

Showing old number

I have recently moved over to 02 my number has changed over but when I text people it’s coming up with the original 02 number not the one it should show

Amy17 by • Level 1: Joiner
  • 1157 Views
  • 2 replies
  • 0 kudos

Resolved! Leave

I Would like to leave o2 and I have tried calling the customer service line but I was waiting over a hour to speak to someone so I hung up the phone

Kelan by • Level 1: Joiner
  • 735 Views
  • 1 replies
  • 0 kudos
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