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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 23401 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 213326 Views
  • 2 replies
  • 2 kudos

Resolved! Insure cover

I've been charged a few times for insure cover on my new mobile but I hadn't signed up to this. Now racked my bill up an extra £20!!

Rosiedury by • Level 1: Joiner
  • 299 Views
  • 1 replies
  • 0 kudos

Not able to recieve/make calls

One of the mobile phones on my account is unable to recieve calls or make any calls, When you call that number it just takes forever to start the call and then fails out, Would a new SIM card fix this? I would love to get in contact with either someo...

Resolved! Data

I have changed my tariff but it will not start till 6/10 as I’m on holiday I won’t it to start now

Marsh1 by • Level 1: Joiner
  • 282 Views
  • 1 replies
  • 0 kudos

My Data has all been used but I don't know why

Hi, I've had notification that my 500mb of data has nearly all gone and I should buy more. I normally only use 100-200mb. I've checked the app info on my phone and cannot see that this amount of data has been used. Is there any way of finding out wha...

termination fee

Hi I wonder if someone can explain the early termination fee. I have checked and they say it with be £57. So if I terminated my contract would my final bill be the early termination fee plus my monthly payment or would it be £57.

Cara20 by • Level 1: Joiner
  • 961 Views
  • 5 replies
  • 0 kudos

Resolved! sim card

Sorry I do not know if I am on the correct message board,A family member has gave me a phone with an o2 sim,my o2 sim is to large to fit into the new phone,can I transfer my number to the sim that is in the other phone,?or do I have to order a fresh ...

Biscuit by • Level 1: Joiner
  • 871 Views
  • 5 replies
  • 0 kudos

Cancelled SIM. But still getting bill.

I cancelled my SIM two days ago and was tol to wait for a Bill that will arrive 14 days after my sim disconnects. However, i still recieved my pay monthly bill.

Bill

I have been cut off and cant contact to resolve it

stephm by • Level 1: Joiner
  • 412 Views
  • 2 replies
  • 0 kudos

Phone bill

I need help I can’t call Anyone to help me

Jess10 by • Level 1: Joiner
  • 947 Views
  • 9 replies
  • 0 kudos

Return

I need to return a phone that I had delivered yesterday 

Teddy by • Level 1: Joiner
  • 301 Views
  • 2 replies
  • 0 kudos
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