Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! 3 year contract

I have 5 months left on my IPhone X 3 year contract ,if I pay the phone off will I also have to pay the airtime contract off as well

Resolved! Change billing address

I'm trying to change my billing address but not sure how I do it. Also would like a paper bill to be sent out to new address once I've changed it.

New 02 customer sim issues

Hey there,I'm new to 02 as of last week and had all sorts of issues with my new phone set up.Previously it appeared sim 1 not provisioned now it appears the sim is not under any network and my new tel number given and previously number are not found....

Resolved! Additional SIM?

I'm looking at purchasing a power monitor that can send SMS alerts. I'm an existing pay monthly customer, so just need to add another SIM to my account for the power monitor. No data needed. In myO2, I cannot see an option to add a SIM, nor when in t...

Credit check

I’ve been waiting since Thursday morning for credit check how much longer do I need to wait

Resolved! number

How can i take my number from virgin with me to o2

UPGRADING

I wish to upgrade on a samsung. I have a Galaxy J4+. I want a minimum increase in costs. My current phone has cracks. I was told I couldn't get a case otofit it so I want a free case as well. Thanks.

Resolved! O2 not taken my direct debit

Hi Forum, O2 haven't taken my direct debit that's paid on the 1st of every month. Last year, it turned out the payment fell on a bank holiday. So this time, I've checked for bank holidays across Europe and I couldn't see any.However, I checked my O2 ...

Resolved! Left O2 - Final Bill Procedure?

Ok, so i was on sim only with a couple of months left on my contract, and ported my number to a different network last week. My O2 account now doesn't show any bills, historic or future anymore. I've had no comms from O2 since the switch, no notifica...

how do I keep my old number on a new sim?

I have just opened a new account with O2. They said I could keep my old number, but when the new sim turned up it has a new number on it. How do I change it to my old number?

O2

Forum Posts