Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Fraud

I found out that sometime in 2017 my ex wife took out a mobile phone contract with o2 in my name without telling me and gave the phone to her friend. I managed to cancel the contract myself sometime between September- December 2017. I paid around £11...

New sim not working

My old sim stopped working, got a new sim which won’t connect to the network. Can’t access my old phone to get the text messages they are sending. Can’t get through to anyone on the phone, just an automated machine who keeps disconnecting me. They se...

I have%20just%20taken%20out%20a%20new%2024%20monthcontact%20how%20do%20I%20cancel

I have just taken out a new 24 month contract how do I cancel my pay as you go, I cannot find any contact details on the website

Resolved! 4g slow speeds

I'm fed up of the terrible speeds on a good day I might get 1mgps, I've done the usualdelete cache etc apps upto date, when I do a speed tests through out the day get same results, Surely breach of contract

Resolved! Mirror My writing when taking videos Writing coming out reversed Samsumg phone S9 plus

I am creating videos and holding up my products but the writing is not readable on the video coming up reveresed how to I make it that people can read the writing Samsung S9 plus

Resolved! Pause Account

Hi there, I am an international student and I am home in Zambia at the moment and I might only be returning to the uk in august. I currently pay £20 a month but I want to keep my number but freeze my contract so I don’t pay anymore while I’m away and...

Resolved! leaving o2

i want to leave o2

Resolved! Upgrade and RPI

Hi, My current contract expires 24-Feb. I want to move to the 12 month 80Gb SIM deal. If I do this now, will the currently listed monthly cost of £20, go up as part of the RPI within a couple of months?

Keeping numbers from two phones

I just upgraded my wife's contract to a Sony 5 II 5g however I am going to be using the phone myself and she will be keeping her current one.Because her new phone has a 5g sim and as soon as I turn on the new phone her current sim will stop working. ...

Number change

Hi I’ve recently upgraded my phone and want to change my mobile phone number. I’ve tried to ring 202 who are fairly useless at the moment and just cut off your call. I can’t see any option on the My02 app to change it either

O2

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