on 17-02-2021 12:51
Solved! Go to Solution.
17-02-2021 12:54 - edited 17-02-2021 12:56
17-02-2021 12:54 - edited 17-02-2021 12:56
How to cancel here Guide: Cancelling Your Contract
Or if you need to call O2 all numbers are here Guide: Coronavirus Community Help and Support
Advice from an O2 Guru regarding a way to get through:
When you call, you will be asked for the reason you are calling,
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
8am is the best time to call
Veritas Numquam Perit
17-02-2021 12:54 - edited 17-02-2021 12:56
17-02-2021 12:54 - edited 17-02-2021 12:56
How to cancel here Guide: Cancelling Your Contract
Or if you need to call O2 all numbers are here Guide: Coronavirus Community Help and Support
Advice from an O2 Guru regarding a way to get through:
When you call, you will be asked for the reason you are calling,
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
8am is the best time to call
Veritas Numquam Perit
on 17-02-2021 12:54
on 17-02-2021 12:55
on 17-02-2021 12:55
Without the phone you'll need to to contact O2.
All numbers are in this guide Guide: Coronavirus Community Help and Support
When you call, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
8.00am is the best time to call if you can.