Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 20 replies
  • 5 kudos


Hi I would like to speak to someone about an upgrade I have seen on u switchIt's with o2 20 g of data 28.00 a month for a 24 month contract.With a 20.00 upfront cost Apple 12 mini.I'm just wondering if you can match or better it.I have been with u fo...

Pollyanna by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Contract musical chairs

I'm sure this has been asked before, but couldn't find a previous answer... My adult daughter is 9-10 months into an iPhone SE contract with O2, but is now consumed with iPhone envy when seeing her friends' 11s and 12s. I'm using an iPhone 6s (on Gif...

moj by Level 1: Joiner
  • 5 replies
  • 0 kudos

Resolved! Snapped SIM card

I've dropped my phone and my SIM card has come out and I carnt find it so how do I block it and carnt get anything sent to it so need a new one send out

Leann by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Can't pay bill

I have been sanctioned for a month, so I have had no money to pay for anything, and all o want to do was talk to an adviser about paying my bill next month and trying to find anything on 02 online is hard . Can anybody advise me.

LisaB75 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Sim only

I want to change to a sim only, can you help with that?

Roslind by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Data

I get 60 gb data which is brilliant for me but the thing is I don't no how im using so much im on wifi nearly all the time I don't use you tube when im out and about I only go on face book or what's app when im out I use 4g rest time I use wifi

Pipstop78 by Level 3: Thinker
  • 1 replies
  • 0 kudos

Resolved! Galaxy Watch Active 2 Connectivity

Hey there, How exactly does the Galaxy Watch Active 2 (4g version) that can connect to o2 work? I spoke to samsung who told me to ask o2 about an esim for the watch, to keep my number and use my same plan? If I buy the watch, what do I need to do to ...