Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

My Sim card never arrived

Hi, I placed an order for a new sim deal on the 13th oct - it still hasn't arrived

Payment

Hi I cancelled my canon tract with o2 3 weeks ago but they haven’t taken the payment to cancel yet. Any reason why?

SIM Only Tariff

Earlier this year, I came across to O2 from Virgin mobile on a monthly contract [10gb]. I have been told the price will remain the same until April 2024 when I don't know what the new cost will be. Looking on the O2 website, I cannot see anything tha...