This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 219627 Views
  • 2 replies
  • 2 kudos

Resolved! Bills

helloI have tried several times to contact o2 to discuss my bill but the call end almost immediately. Can o2 please call me as there is no email address and the talk to customer service through the app isn't working. Many thanks

Ian82 by • Level 1: Joiner
  • 748 Views
  • 5 replies
  • 0 kudos

Receiving calls from a French mobile but not Text messages

Good morning all,This month, we came over to O2 from TalkTalk and our son was over from France. Whilst here, he sent text messages to our mobile but we did not receive them. He has received texts and calls from us and we have received texts from othe...

Richard13 by • Level 1: Joiner
  • 1276 Views
  • 7 replies
  • 0 kudos

How to I change my physical sim to eSim?

How to I change my physical sim to eSim? Just recently purchased a new monthly sim contract and transferred my old number over. How do I go about getting an eSim for this?

ShazMob by • Level 1: Joiner
  • 4310 Views
  • 3 replies
  • 0 kudos

Resolved! proof of purchase

hi, can someone please advise me how to get a proof of purchase to claim my free gift from Samsung.

Teemo by • Level 1: Joiner
  • 1648 Views
  • 10 replies
  • 0 kudos

Resolved! How in God's name do you contact O2 without putting pen to paper?

How in God's name do you contact O2 without putting pen to paper? The contact us link is just a circular journey to nowhere and there doesn't seem to be an email facility or live chat either? My minimun contract has ended and I should be paying a low...

Suejan by • Level 1: Joiner
  • 911 Views
  • 6 replies
  • 0 kudos

Resolved! Imei

I need proof of ownership for phone insurance. I cant find my imei anywhere on my 02 device plan or billing. Anybody know where I can find this elusive bit of info?

Gaz3 by • Level 1: Joiner
  • 450 Views
  • 3 replies
  • 0 kudos

Resolved! Moving to sim only tariff when phone is paid off

i currently have a payment plan that is for the phone and tariff. The last payment for the phone is next week. Does anyone know how i can change to sim only as there are better deals like this than on the current tariff? Also, do we have to stick wot...

TracyWoo by • Level 1: Joiner
  • 657 Views
  • 4 replies
  • 0 kudos

Sharing Plans

Hey was wondering if possible how do I go about sharing my 100gb data to my wife’s phone

Sharing by • Level 1: Joiner
  • 357 Views
  • 1 replies
  • 0 kudos

Resolved! Phone device

Hi I had about £150 left to pay off on my phone and I paid £115 last night and I was taken from my monzo account but now I’m minus -115 on my o2 app ?? Please help me

Top Kudoed Authors
View All
Top