Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 242606 Views
  • 2 replies
  • 2 kudos

email update

Have updated my email , but no verification link received have requested resen numerous times but nothing?

Resolved! s21 Ultra 512 gb out of stock

Hi I finally decided after 2 years was time to upgrade. Was about to sign off on the s21 Ultra 512gb version. But just on the page of aggreesing to the terms and conditions I noticed it had changed the order to the 128 version whcih I do not want. Di...

Dino1968 by Level 4: Observant
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  • 6 replies
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O2 bank details

Hello,Is there any bank details for O2 for my ex to pay for his charges? Or any other way he can pay for his charges that he put on my account and now needs to be cleared?Many thanks,Victoria

O2 voice

Hello. I’m new to O2 I recently used ##002# to turn off voicemail. It worked OK. Then I learned to use 1760 for Off and 1750 for on. The trouble is now that when voicemail is off my callers get a strange tone when my phone is out of reach. I need to ...

ASA1 by Level 1: Joiner
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  • 4 replies
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Resolved! Payment

Hi. Wondering if anyone can explain to me how billing works? I assumed it was direct debit when I took out the phone contract, can anyone shed some light? My O2 app also says “Paid” when no money has been taken from my account. Any ideas? Thank you i...

Resolved! Getting Through to Cust Service (lol) to give a PAC Code

Hi all, hope are well ! I am trying to use 202 to get through to customer service to give them a PAC code so I can transfer from EE to 02 and having no joy at all! I've been with 02 since October with a simo contract. Recently out a phone contract wi...

Lizzy28 by Level 1: Joiner
  • 738 Views
  • 4 replies
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Resolved! Over due bill

How long does it take for your network restrictions to be lifted after paying an overdue bill ?

7206 by Level 1: Joiner
  • 361 Views
  • 1 replies
  • 0 kudos

Inclusive data

Received a message to say inclusive data has run out however MyO2 says I've 11.99 of 21.99 left! Can anyone explain please.

Kaza by Level 1: Joiner
  • 1014 Views
  • 2 replies
  • 0 kudos

Fraud team response time

Has anyone had any experience with the fraud team?Ordered two handsets at the start of February and received them at the start of March but can't use them as the SIMs have cut off, my account has been closed and I'm under investigation for fraud.Live...

ianrobbie by Level 1: Joiner
  • 3243 Views
  • 2 replies
  • 0 kudos