Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237853 Views
  • 2 replies
  • 2 kudos

Resolved! Cancel 30 days contract after 30 days

My wife (not with O2) wants to take advantage of wi-fi calling which is not offered by her current provider. Before she fully commits to moving to a more expensive contract with O2 I thought it would make sense for me to trial a pay-monthly contract ...

s6601 by Level 1: Joiner
  • 402 Views
  • 1 replies
  • 0 kudos

Resolved! iPhone XS Voicemail Issues

I cannot get Voicemail to work properly with my new O2 contract and iPhone XS. The iPhone Voicemail button screen shows "No Voicemail" and does not attempt to call any number. Also, when I call 1750 (voicemail on), I get the following message; "Thank...

dgilbert2 by Level 13: Prompter
  • 5772 Views
  • 15 replies
  • 0 kudos

Why is o2 upgrade deals so poor?!!

Why when offered upgrading o2 are only giving 36 month contracts. There is no good deals and other providers offer better deals and great prices.

Thejoker1 by Level 1: Joiner
  • 889 Views
  • 2 replies
  • 0 kudos

Resolved! Overcharged again on my plan

Hi all About 4 months ago I paid off both my phones with o2 and went sim only considerably saving us a monthly layout I set a spend cap at Zero Tolerance so what we are billed should be just what was agreed monthly The account was set on 25gb data wi...

MC5 by Level 1: Joiner
  • 1503 Views
  • 7 replies
  • 0 kudos

Barring phone

How do I put a stop to my daughter's calls and data via the website because I've called several times but it lists the options, ignores the ones I press and then says "bye"

Splodgie7 by Level 1: Joiner
  • 482 Views
  • 2 replies
  • 0 kudos

Resolved! roaming in EU

Hello guys, Can anyone help please? I have received this text message and true i overstayed in EU due to travel restrictions and family emergencies couldn't get back. Going back mid June. Received this text message, sometime next week O2: We've notic...

Nika1 by Level 1: Joiner
  • 820 Views
  • 3 replies
  • 0 kudos

Resolved! contract order

i’ve ordered a pay monthly device yesterday before 12am and i haven’t had any emails telling me the delivery information. i’m wondering how long it would take?

Elle5 by Level 1: Joiner
  • 461 Views
  • 1 replies
  • 0 kudos

Resolved! Call from O2 asking whether I'm happy with the service

Hi, just received a phone call from O2 asking me if I'm happy with the provider and is everything OK. I'm with O2 for almost two years, and I believe this was probably the first time I received such a call. Is this a regular practice or I should susp...

0x1D by Level 1: Joiner
  • 1043 Views
  • 2 replies
  • 0 kudos

Resolved! O2 community monthly Rewards.

Dose anyone know where abouts on the o2 you can see when your o2 community Rewards has been applyed to your account?

Luke30 by Level 7: Part Timer
  • 422 Views
  • 1 replies
  • 0 kudos

Resolved! O2 is being ridiculous.

O2 is being ridiculous because I have worked out my next month bill and I will be charged £33 because I have to pay £3.50 for the late last months bill and I have £19.50 for the stuff I payed for on Google play store and as well as the £10 for my tar...

Luke30 by Level 7: Part Timer
  • 706 Views
  • 4 replies
  • 0 kudos