Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 236909 Views
  • 2 replies
  • 2 kudos

Upgrade

I am trying to upgrade through my o2 app and it keeps saying “you started checking out...” but when I click on it it then says something went wrong . Please help

Coral_ by Level 1: Joiner
  • 1708 Views
  • 12 replies
  • 0 kudos

Resolved! Orders to Northern Ireland

Well now - as an avid supporter of purchasing through resellers, especially when O2's mark-up on some handsets seems to be an inflexible, immovable "pay our price or go elsewhere", I see this appearing when trying to order through my normal reseller ...

2021-01-03 18_43_42-Checkout _ Mobile Phones Direct.png
pgn by Level 77: Grand Master
  • 2520 Views
  • 12 replies
  • 0 kudos

Resolved! Items bought

Why do I keep getting iTunes.com billed to my phone (under items bought) onto my phone bill.

janinew by Level 1: Joiner
  • 439 Views
  • 2 replies
  • 0 kudos

Resolved! PAC code

as a new customer I want to keep my old number from my old network. I already have a pac code but I don't know when and how to activate it in o2.

Olajot by Level 1: Joiner
  • 420 Views
  • 1 replies
  • 0 kudos

Sim only to Device Upgrade.

Hello, I've had a sim only since November and my upgrade page says come back in 2 days to upgrade to a device. Do you receive a credit check when you upgrade? I've paid all my bills on time, and I'm guessing if I hadn't it wouldn't allow me to upgrad...

kloppo96 by Level 1: Joiner
  • 676 Views
  • 5 replies
  • 0 kudos

Resolved! Keep old number

How to bring my old number to O2

Dami by Level 1: Joiner
  • 690 Views
  • 4 replies
  • 0 kudos

Resolved! WiFi calling on O2

Evening everyone.I have moved across to O2 in the last few days and I am hoping to be able to utilise the WiFi calling facility as the mobile signal is near non existent when at home.I have a Redmi 9 note pro which will allow for WiFi calling and I h...

Gazzer by Level 1: Joiner
  • 467 Views
  • 1 replies
  • 0 kudos

Resolved! free upgrade

Hi guys i am eligable for an upgrade but still have £88 device plan left, is there an option to add this the my new upgrade please?

declan1 by Level 1: Joiner
  • 346 Views
  • 1 replies
  • 0 kudos