Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 115540 Views
  • 24 replies
  • 5 kudos

Sim card not provisioned for voice

I got a new sim on Monday as I lost my other sim. The lady in store said it would be active in 1-24 hours, everything sounds fine till next day after 24 hours sim is still not working. I called customer service on Tuesday and they said they have unlo...

Dhungana by Level 1: Joiner
  • 1788 Views
  • 12 replies
  • 0 kudos

All charges for something I didn’t sign up for

So out of the blue I get a text to say I’ve signed up for grocery text message alerts from 80707 and they are going to charge me £1.50 for every text they send to me. I don’t enter competitions, I’m fastidious about going and clicking the no cookies ...

Kazz by Level 1: Joiner
  • 915 Views
  • 9 replies
  • 0 kudos

Resolved! Lost my phone

Lost MY PHONE HELP ME

Huh by Level 1: Joiner
  • 545 Views
  • 8 replies
  • 0 kudos

Resolved! Age restristion

As a pay monthly contact plz can u take my age restristion off plz thank you

Stuart1 by Level 1: Joiner
  • 818 Views
  • 6 replies
  • 0 kudos

Calling Portugal

I have 1000 minutes each month in Anytime network. Does this include calls to Portugal?

Daisy8 by Level 1: Joiner
  • 220 Views
  • 2 replies
  • 0 kudos

Resolved! Deposit

When can i get my deposit back? i was asked to pay a deposit when i ordered my pay monthly phone i've already payed 3 months bill..

RAquino by Level 1: Joiner
  • 378 Views
  • 2 replies
  • 0 kudos