Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

02 happy to loose 4 lines !!

Cant believe 02 are happy for me to move 4 lines away from them worth £100+ per month (2 pay monthly with phones & 2 SIM onlys). 02 Offered me a great deal over the phone a week ago for 3 of the 4 lines on better terms and lower cost which is now 'no...

Resolved! transfer

Hi All, I've recently transferred to O2 onto a pay monthly deal. I provided my PAC code at the point of purchase in order to keep my old number. I have received my new SIM however this is still listed as a new random number and my original number/old...

Resolved! Cancellation

My contract ends soon how do I cancel so I can go somewhere else

Number transfer problems

I took a new contract with o2 and transferred my old number over from EE but some text messages are still going to my old handset. Has anyone else had this problem

International Text charge

I received a text from O2 saying I sent a text to an international number that Is out of bundle. It shows in my bill but not on my outgoing text messages! Is this an O2 billing error or fraud??

Device not ringing on incoming calls

I frequently miss calls because my device doesn't ring. I only know I've been called when I get an alert or see a missed call on the device

Resolved! Contract end date

Hi how do I found out my contract end date for tariff? Thanks

Resolved! Text from o2

Had a text from 07391 894132 about my o2 account and billing, is this genuine?

Apple Music charges???

Apple Music have taken £50 from my account. What is going on this was cancelled along time ago!!!

Resolved! Waiting for order confirmation

Hello! I placed an order in March 20, with a paymonthly plan for Samsung Galaxy S21, I also paid upfront, but my order has not yet been confirmed. I could know how long it takes for my order to be confirmed? Can you help me somehow with this dilemma?...

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